THWACK

Discussion List

• 4

  Up
  Make "Assigned To" Mandatory on Resolution

  Active 44 views 0 comments 4 points Most recent by JDobbsy1987 February 16SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Enable Resharing Customer Survey for service improvement when initial feedback is negative

  Active 45 views 0 comments 5 points Most recent by SOHITOZA February 16SolarWinds Service Desk (SWSD) Feature Requests
• SWSD API integration

  Answered ✓ 257 views 4 comments 0 points Most recent by kennyDev1 February 13SolarWinds Service Desk (SWSD)
• How to Fetch Custom Ticket States & Priorities via SolarWinds Service Desk API?

  Answered 146 views 1 comment 0 points Most recent by kennyDev1 February 13SolarWinds Service Desk (SWSD)
• Adding Tasks to an Incident when Created

  Answered 105 views 2 comments 0 points Most recent by Siviu_iBO February 13SolarWinds Service Desk (SWSD)
• Solution Collapsible/Hidden Option

  Answered 56 views 1 comment 0 points Most recent by joeybrown February 13SolarWinds Service Desk (SWSD)
• Asset Reservations/Checkouts

  Answered 77 views 3 comments 1 point Most recent by joeybrown February 13SolarWinds Service Desk (SWSD)
• Custom Field Length on Custom Forms

  55 views 1 comment 1 point Most recent by joeybrown February 13SolarWinds Service Desk (SWSD)
• SolarWinds API not giving expected results.

  158 views 2 comments 0 points Most recent by joeybrown February 13SolarWinds Service Desk (SWSD)
• 3

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  Software Inventory Improvements

  32 views 4 comments 3 points Most recent by jsage February 13SolarWinds Service Desk (SWSD) Feature Requests
• SW Observability Self-Hosted for home network

  Answered 164 views 6 comments 0 points Most recent by mmcdowell February 13SolarWinds Observability Self-Hosted
• ABA Docs Say SaaS license Not Required But Support Now Says It Is (Case 02034044, 2-Month Delay)

  Answered 172 views 1 comment 0 points Most recent by bmrad February 13SolarWinds Observability Self-Hosted
• Bulk Interface Selection: Monitoring "VNI" Interfaces on Onboarded Nodes

  98 views 4 comments 0 points Most recent by WindsOfNishat February 13Network Performance Monitor (NPM)
• Case # - 02061885

  Answered ✓ 94 views 3 comments 0 points Most recent by Rick.G2024 February 13Network Performance Monitor (NPM)
• How to create an alert for nodes down to only tirgger if parent is up.

  Answered ✓ 227 views 5 comments 0 points Most recent by adpanssw February 13Network Performance Monitor (NPM)
• The High Performance DBA Series Episode 1

  Announcement 850 views 6 comments 2 points Most recent by amore1329 February 12Community Announcements
• 10

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  Setting/Advanced Setting to enable ICMP by default for Status & Response Time on Agents

  43 views 2 comments 10 points Most recent by Mustang_97 February 12The SolarWinds Platform Feature Requests
• 11

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  Stop setting Agents response time to agent instead of icmp

  56 views 7 comments 11 points Most recent by Mustang_97 February 12Network Performance Monitor (NPM) Feature Requests
• 5

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  Approve Via Comments

  Active 22 views 0 comments 5 points Most recent by TimdelaRosa February 12SolarWinds Service Desk (SWSD) Feature Requests
• Thwack store

  Answered ✓ 1.7K views 12 comments 5 points Most recent by WalterDesrosiers February 12The SolarWinds Platform
• 1

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  Aruba Central API

  Active 61 views 1 comment 1 point Most recent by enthrall_IT February 12Network Performance Monitor (NPM) Feature Requests
• Custom table widget missing results

  108 views 6 comments 0 points Most recent by patriot February 12Network Performance Monitor (NPM)
• VMware Folders

  55 views 2 comments 0 points Most recent by knightyomega February 12Virtualization Manager (VMAN)
• Join Us Live: Web Help Desk Product Update on Feb 26

  182 views 0 comments 0 points Most recent by fabiana.fermin February 11Web Help Desk (WHD)
• 3

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  Granular Assignment Restrictions in Service Desk

  Active 43 views 0 comments 3 points Most recent by Jeisson.Fernandez February 11SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  When creating a new ticket, leave me in the ticket I just created

  Active 32 views 0 comments 2 points Most recent by darrell_couch February 11SolarWinds Service Desk (SWSD) Feature Requests
• What We're Working On for Kiwi Syslog Server NG (Updated: October, 2025)

  2.4K views 3 comments 4 points Most recent by DavidRickard February 11Newsroom
• saving interface utilization data at 1 minute polling frequency for a whole year

  Answered 113 views 3 comments 0 points Most recent by brianbooher February 11SolarWinds Observability Self-Hosted
• 10

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  Disable commenting on closed or resolved Service Desk tickets

  106 views 5 comments 10 points Most recent by JDobbsy1987 February 11SolarWinds Service Desk (SWSD) Feature Requests
• 11

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  Private comments on Change Requests

  12 views 3 comments 11 points Most recent by JDobbsy1987 February 11SolarWinds Service Desk (SWSD) Feature Requests