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Hi When I try to go to the login page for DPA on my browser, I'm getting DPA was stopped due to the following error. DPA is attempting to restart try again in 30 seconds. org.springframework.jdbc.BadSqlGrammarException: PreparedStatementCallback; bad SQL grammar [select V from CONPRM where P = ?]; nested exception is…
i cant add omada wireless control in Solarwinds . how to add it ?
Ready to get more out of your service desk? Join us on June 23 for our SolarWinds® Service Desk Quarterly Update, where we’ll showcase our latest product enhancements designed to streamline your workflow. This is a practical, hands-on session built to guide you through our newest releases and give you an exclusive look…
I'm trying to create an approval process where my Process workflow uses a Condition Set on a Number field but the only operators available are 'Equals' or 'Not Equal'. Is there any way to achieve either Less Than, Less Than or equal to, Greater Than, or Greater Than (or equal to) conditions?
I want to ask you regarding another issue related to the SolarWinds Service Desk attachment GET API. So currently what we are facing is that, when we hit the mentioned API for getting the attachment content, then it is taking almost 30 minutes to return the response for the attachment content. Now in case we open the same…
It seems that the Separators and Titles do not function from Labs as expected. When input into a service catalog, everything seems fine until the Submit Request button is selected at which time an Internal Server Error 500 error pops up. If we remove the separator and title, the service catalog item works properly again.
we have recently lost the ability to search through tickets using asset numbers. The asset field is in view. Any suggestions?
I know I can export all the columns and discrete data points stored in Solarwinds for contracts, but my leadership is looking for an export of all the document attachments stored in each contact. Does anybody know of a way to do that in mass? Thanks! Wendy
How do I transition Incident state via the API? A PUT requires a new state_id, but there seems to be no way to obtain the list of permitted ids. I've tried low integers (up to 40) but all refuse. https://apidoc.samanage.com/#tag/Incident/operation/updateIncidentById Thanks!
Hello, Looking to get set up with the Samanage integration - I've done the set up but we haven't gotten any notifications yet even though new incidents have been created. Is there something I'm missing? And does the new release Slack notifications located under your profile use the other Solarwinds Service Desk app? I'm…
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