I have a couple of CAB workflows where only 50% of approvals are required. When 50% of approval happens, our process moves forward but the approval tasks do not close. This has created a backlog of 1600 approval tasks for me to deal with. Unsure how to move forward as even with admin privs I cant delete the tasks and I am…
We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.2.1 is now generally available on the SolarWinds website and through your Customer Portal. This service release builds upon the major transformation introduced in 2026.2, completing the migration to our completely redesigned modern interface. Version…
Disclosure, I built this. Mobile Admin has been gone since 2021 and people have been asking for a phone client on here for years, so this might be useful to some of you. PocketNOC is free now for monitoring. You point it at your own Orion server and view nodes, alerts and dashboards without paying. It reads from SWIS…
Under Manage Subnet & IP Addresses, users are unable to view IP Networks and specific IP address detals in IPAM after upgrade from Solarwinds Platform 2025.4.2 to 2026.2.2 upgrade. Error message Anyone encounted and fixed this issue?
All, I'd like to know if this can be done. Scenario: You have a site with 4 LAN (IDF) closets and 2 switches per closet. You create a Site-LAN Group with includes all 8 switches. When 1 switch goes down, you want a Group "Warning" alert that lists the switch that is down. Then another switch in the same closet or another…
Hi, We are running 2025.1.1, I need help about the accessing the custom views in solarwindsorion database using API? I created few custom views in the orion database but unable to access it using API and throwing out the error with not in the catalog. Can someone assist me is there any workaround to access these custom…
Not coming from Solarwinds, this may be trivial in other places, but here the solution seems to escape me. I have created an alert that springs up when the value of my OID is 1, instead of 0. It is just some ICMP probe at this moment, but ideally I want to explore other SDwan thresholds. My Orchestrator, yes... it probes,…
I am trying to download Western Telematics / WTI CPM configurations using NCM I have tried several different templates based on the documentation examples and I have been unable to get it to work. I enabled session tracing in the product specific settings> enable session tracing, I see the ssh trace log shows the command…
The cache that stores the details of the original error has been cleared. The cache may be cleared for any of the following reasons: <br> <br>- Internet Information Services (IIS) has been restarted <br>- IIS timeouts <br>- Excessive memory use <br> This is the error showing when i tired to open the data of reports. What…
We would like to have the ability to do a different action based on a custom property or criteria. Example if Owner = Storage then send a Post, if Owner = Virtualization then create a ServiceNow Ticket. Or custom property Email =yes then email in addition to create a ticket.
We would like the ability to change the service provider icon in ESM. right now, it looks like we are limited to what gets chosen by default (orange mouse, purple people, or teal building) but it's not consistent and once it's set there is no changing it. While I did use a HR template for WPS Central Reg, it seems like the…
We just enabled data masking; POST June 30, 2026 improvements. We had no choice in enabling it, as the system does not allow editing of Requestor notes, which is what we did in WHD to manually redact PII. Years ago, we did the same thing at PayPal in email responses. Point is, the current level of data masking is…
Since Microsoft has officially announced the deprecation of SQL Server Reporting Services (SSRS), let's identify the best method of delivering reporting functionality without SSRS.
In the past, I have been able to open PDFs attached the tickets via another tab. I confirmed with SolarWinds support that they recently changed this setting and now it requires me to download the file first. Now it is a two step process by first downloading and then deleting the file because I didn't actually need it…
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