As a trusted member of our community, your voice matters to us, and we want to hear from you. To ensure we continue improving the experience for the IT professionals, who rely on us every day, we’re launching our 2026 Voice of the Customer (NPS) Survey on October 1. What to Look For: Beginning in October, you’ll receive a…
We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.2.1 is now generally available on the SolarWinds website and through your Customer Portal. This service release builds upon the major transformation introduced in 2026.2, completing the migration to our completely redesigned modern interface. Version…
Our network, and the support team, are split into multiple domains and teams. Those teams need to have visibility of all devices but node management needs to be restricted only the devices each team is responsible for supporting. Current controls allow for controlling node management access by removing visibility of nodes…
NCM already knows every device's firmware version. Check those versions against CVE and vendor end-of-support data and flag affected devices in the compliance dashboard, instead of cross-checking advisories by hand.
Right now I have to manually hunt through the THWACK Content Exchange to see whether there are any new or updated NCM device templates. I'd like NCM to check THWACK for me on a schedule (or at least offer a manual check-for-updates option) and let me know when new or updated device templates are available. Then give me an…
Let’s be honest: building an AI agent in Copilot Studio is only half the battle. The real challenge begins when a connected service drops the ball. If an external service doesn’t deliver the expected result, the entire workflow can stall. This is exactly why diving into Microsoft AB-620 questions is so valuable. They don’t…
I am trying to download Western Telematics / WTI CPM configurations using NCM I have tried several different templates based on the documentation examples and I have been unable to get it to work. I enabled session tracing in the product specific settings> enable session tracing, I see the ssh trace log shows the command…
Hi, i'm trying to create a Firmware Upgrade Template for S-Series Huawei switch. (S6730-H-V2 and S5735-L-V2). If i enter all commands in switch in CLI, everything is working. But in Solarwinds the operation return an error in the "Uploading Firmware Image" command, with "ERROR: Connection Refused". My template: The…
did anyone monitor control connection and omp neighborship monitoring on cisco cedges device sdwan
We have a Solarwinds / OpsGenie Edge Connector server, I don't think it is being used and I want to decommission the server. There are no Solarwinds applications installed on the server, what else should I be looking for? Wondered if it was sending tickets to Solarwinds or doing a ping request, where could I find that info?
For the ServiceDesk > Tickets It would be helpful to be able to enforce a default view. Users can still customize as desired, but the default view could be set by an administrator.
Would be really handy to have a Claude Connector or a way to connect a third party AI tool to your platform
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