Hi, I am unsure if I am doing something wrong or dashboard widget not working as should. My role is Administrator and I belong to three groups. When I attempt to add a task widget to my dashboard I select My Team Tasks the widget is added but only shows technician in one group and nothing from to other two groups that have…
So I saw an option to retain the logs up to 100000 however the requirement is to save / retain the logs up to a year for audit requirements so is there a feature to retain logs based on time?
Has anyone modified the fields that are exported into a PDF from a Purchase Order? Example, need both the approver levels, and the Notes section in the exported PO.
We are excited to announce our latest updates for SolarWinds Service Desk! In this release, we are focused on giving teams more flexibility, control, and visibility in the way they work by modernizing task coordination, refining how sensitive data is protected, securing integration credentials, or simplifying asset…
The way VMAN reads orphaned VMDK files is basically driven by relationship established between VM and related disk files when the API polling discovers that relationship via VM itself. There can be cases when Virtualization Admins create a copy of VM folder or add subfolders directly from vCenter. The .VMDK files in those…
Hi. I have a service catalog item with a space for required input for "related ticket number". What I have been trying to do is to get that related ticket to automatically attach to the service catalog item after the flow starts. So far I have been unsuccessful through the API integrations and I would love some help, or at…
when I query EOC 2.0, I get a null reply. Shouldn't EOC forward the query to the individual instances using the federated SWIS - then combine it all and present the data as a result set? var swqlNodeStatusTable=` select top 3 caption, InstanceSiteId from orion.nodes ` var params = JSON.stringify({ query:…
Hi everyone, I am looking for some community guidance and shared experiences regarding monitoring a NetApp MetroCluster setup using SolarWinds Storage Resource Monitor (SRM). We want to ensure we have robust visibility into the MetroCluster connection status and replication health between the nodes/sites. Ideally, we need…
Greetings, Just putting it out here. Has anyone found a way to identify overlapping subnets in SolarWinds Observability ver 2026.x? I fund this in ChatGPT, but it does not work in 2026.x Creating a Report of Overlapping DHCP Scopes in SolarWinds IPAMObjective This report identifies overlapping DHCP scopes discovered in…
Hello, I'm trying to figure out an issue where the VMware PowerCLI module, that I use in som SAM monitors, sometimes doesn't load correctly, and then my monitors don't work. I've had the issue both on Windows 2022 and Windows 2025. Anyone else seen this? I've even tried making a loop that tries to load the module up to 10…
I see a few fields like Datetime but there is not a way to enter a time variable. A request from my team was to see all tickets created after Business hours. I don't want to have to download the data and filter outside of Service Desk. If I am missing a way to do this let me know. I would like to do it on reports and…
Currently, when switching an Agent from one Polling Engine to another, The Agent receives only the RealIP of the new Polling Engine in its config. If the Polling engines are behind a NAT, you have to manually update the config file and restart the Agent to reconnect to the Polling Engine. This can lead to disconnected…
It not possible to remove a subnet from an exclusion list. The workaround right now is to recreate the whole exclusion list. Not very user friendly.
Target Platform: SolarWinds Observability Self-Hosted (Advanced / Enterprise Scale) 1. Executive Summary & Context Enterprise, public sector, and telecom customers (such as PTCL, Nayatel, and banking/defense institutions) are rapidly shifting toward modern, microservice-based application architectures. While SolarWinds…
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