I have a number of Windows 11 workstations in my PM, and they still show the OS as Windows 10. Is this a PM issue or WSUS? PM version is 2024.2 and WSUS is 10.0.17763.5830.
Several nodes in our SolarWinds environment are currently orphaned and associated with invalid Polling Engine IDs. Because of this mismatch, these nodes are not being polled correctly, which has led to monitoring gaps and false alerts. We are aware of the manual method to reassign nodes one by one via the SolarWinds…
In a modern dashboard, we are looking for a way to make a KPI widget grid/matrix using a single SWQL query. Currently each individual KPI widget value requires a SWQL query or Entity outputting a single value. So, creating a dashboard of KPI widgets requires adding many individual single KPI widget values each with a…
With Network Atlas it was easy enough to make a dummy object for two physical devices that act as one virtual device. I can't seem to find a solution with i'm happy with in the new maps. Anyone have any suggestions or ways that they're happy with besides importing both physical devices?
Hi, I am unsure if I am doing something wrong or dashboard widget not working as should. My role is Administrator and I belong to three groups. When I attempt to add a task widget to my dashboard I select My Team Tasks the widget is added but only shows technician in one group and nothing from to other two groups that have…
We are working on setting up Solarwinds alerting to PagerDuty. Looking for any advice or issues others have run into. Thanks!!
Has anyone modified the fields that are exported into a PDF from a Purchase Order? Example, need both the approver levels, and the Notes section in the exported PO.
Hello, I've setup serv-u and when we connect to it, it goes directly to the new interface and this is what we are expecting. I just recently had the need to use the mobile version and while connecting to it, we are directly getting into the home folder. I was wondering if it was possible to change the home folder for…
Hello, I'm trying to figure out an issue where the VMware PowerCLI module, that I use in som SAM monitors, sometimes doesn't load correctly, and then my monitors don't work. I've had the issue both on Windows 2022 and Windows 2025. Anyone else seen this? I've even tried making a loop that tries to load the module up to 10…
As an ITSM administrator, I want to add a configurable third-level (tertiary) dynamic field associated with Category/Subcategory so that I can better classify tickets, improve routing accuracy, and enable more flexible reporting without hardcoding additional subcategories. SWSD’s current Category → Subcategory model is too…
I'd love to be able to automatically add a comment to a ticket with out having to use a API call as API calls are limited and do not allow for HTML formating of the comment. So I propose that the Global Response Templates be available to be used as an Action in the Automation Editor. (or even in Runbooks or Service Catalog…
I'd love to have Runbooks available to be added to Service Catalog items Ideally the ability to nest them with in the Catalogs process as well as in parallel and one after the other.
Due to the limitations regarding split form input in a Service Request, provide the ability pre-fill Service Request field data with URL parameters. For instance, for a given service request URL if ?field1name=field1value&field2name=field2value is appended, those matching fields would autofill that content.
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