It’s 8:07 AM. You’ve just opened your laptop, and the first alert is already waiting. Something’s down. The dashboard is red, messages are coming in, and before figuring out what happened, there’s one important first step… Coffee. A few sips, a few logs, and suddenly things start making sense again. For many IT pros,…
Hello everyone, the customer has reported a problem referred to a user account that belonged to an employee wholeft the company some years ago. While reviewing the Windows Server 2022 event logs, we noticed that this account is still associated with a SolarWinds process. Specifically, the process involved is…
We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.2.1 is now generally available on the SolarWinds website and through your Customer Portal. This service release builds upon the major transformation introduced in 2026.2, completing the migration to our completely redesigned modern interface. Version…
Following on from the estate series, I wanted to bring that same approach into the individual Node Details page. The estate views let you step back and explore the wider environment. These widgets bring the focus closer: the node you’re looking at, its peers, interfaces, volumes and applications. What started as a bit of a…
Hi All, How to segregate the OOB alerts to different team based on the custom property for SNOW assignment groups and mails. Assume we have NODE DOWN alert where it been monitored for all nodes, in this case i have a custom property called tenant with customer A and customer B values according to their devices . In this…
I am trying to download Western Telematics / WTI CPM configurations using NCM I have tried several different templates based on the documentation examples and I have been unable to get it to work. I enabled session tracing in the product specific settings> enable session tracing, I see the ssh trace log shows the command…
Hi, i'm trying to create a Firmware Upgrade Template for S-Series Huawei switch. (S6730-H-V2 and S5735-L-V2). If i enter all commands in switch in CLI, everything is working. But in Solarwinds the operation return an error in the "Uploading Firmware Image" command, with "ERROR: Connection Refused". My template: The…
Hey Guys, I would really, really appreciate some help. Trying to get simultaneous upgrades going at the same time which requires the ${SubFolder} variable. I kind of understand how it works...... I think So SolarWinds should in effect copy my .bin IOS image over to the FTP root directly and create it's own unique sub…
did anyone monitor control connection and omp neighborship monitoring on cisco cedges device sdwan
Hi everyone, I'm trying to update a Custom Property called "Équipe" with orionSDK for python like that: def add_custom_property(swis, node, prop_name, prop_value): custom_property = {prop_name: prop_value} swis.update(node['Uri'] + '/CustomProperties', **custom_property)…
I am looking for a way to automate the "related items" for tickets. We have hardware that creates tickets from alert emails (for example, a copier with low toner sends an email that creates a ticket). I'm looking for a way to automatically associate that specific alerting asset as a "related" Configuration Item so we can…
Is 250,000 events a hard limit or an arbitrary cap? We are troubleshooting call issues by using syslogs from a CUBE router. At busy times 250,000 events only covers 60-90 seconds from our device. Cisco needs the entire call time for analysis and this requires us to send them several different exports of a couple minutes…
It is very challenging to validate logs for quick response with limited number of logs in display buffer. Unlikely in legacy, we used to see good amount of logs almost last 30 days logs i believe in UI which makes user experience easy. Now team always has to rely in querying logs from database which is not a good solution…
Background Many organizations manage their Azure environments using Infrastructure as Code (IaC) and automated provisioning processes. New Azure subscriptions are created programmatically using tools such as: Terraform Azure Landing Zones Azure DevOps Pipelines GitHub Actions Other automation frameworks In these…
Auto alignment of device template will work should work for API based Discovery as it get the sysoid information. Right now it is limited only SNMP based disovery.
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