The most recent content from our members.
Microsoft has announced that NTLM will be deprecated: https://learn.microsoft.com/en-us/windows/whats-new/deprecated-features Based on recent support tickets we opened, it was noted that Solarwinds HCO currently uses NTLM for DPA authentication and some instances of WMI authentication (ie. HyperV polling). Since NTLM is a…
I have a problem that I think might end up being a feature request. When you relate items in SWSD (doesn't matter if it's relating incidents, changes, problems, whatever), this activity does not update the updated_at field for either related item, nor does it generate any audit log. This is currently wreaking havoc for…
It would be great if default for agent monitoring was ICMP instead of Agent for response time. This is real annoying due to large amounts of false down devices we get when it responds normally via ping. All polling method should default to ICMP ping for response time with the option to choose something else.
End users have have the ability to comment on closed or resolved tickets. In IT we don't monitor those tickets. It can be frustrating for the end user as they think we will reply to them. Thank you
I’d like to request support for Post-Quantum Cryptography (PQC) in Serv-U, with a primary focus on the HTTPS/TLS layer. As NIST standardization of post-quantum algorithms progresses, we’re starting to plan for long-term crypto agility and protection against future quantum-capable adversaries. Having PQC-capable TLS…
Hello. One of my departments that is currently using Service Desk to manage their tickets needs to attach files to their comments. These files include, but not limited to PDF and Word Doc. From my understanding the only supported file type at this time it images. Would really appreciate the opportunity to utilize the drag…
On our older 7-mode NetApps running ONTAP 8, when we added them to NPM, the network interfaces would get picked up and monitored. With our newer C-mode NetApps running ONTAP 9, we take a step backwards and only get up/down monitoring. Testing with the MIB browser, it looks like NetApp has dropped support for the standard…
They pass to the task itself, but they show up as the placeholders in the email notificaitons
Be able to assign the Virtual Routing and Forwarding poller for Arista EOS devices to allow you to monitor the following in the VRFs on a device: * BGP Neighbors * Interface IP addresses * ARP Entries * Routing Table
Man, for modern dashboards simple yes/no or up/down returns it sure would be nice to be able to wrap the column header text. More data can be displayed in the same space, and it just looks so much better. Modern dashboards comparison of wrapped text to non-wrapped text
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