The most recent content from our members.
Be able to assign the Virtual Routing and Forwarding poller for Arista EOS devices to allow you to monitor the following in the VRFs on a device: * BGP Neighbors * Interface IP addresses * ARP Entries * Routing Table
I would like to see the option below separated. One switch for resolved, and one switch for closed. Closed should be the absolute end of the life of an incident, whereas users should be able to respond to a resolved ticket if its not actually resolved, and then it should be reopened for additional work. It would be nice to…
When getting a notification of being mentioned in an incident, it's annoying that the email doesn't include the comment in question and you have to click through in to Service Desk to see it. Not always ideal if checking email on mobile etc. It would be good if there was an email variable we could add to this notification…
Container and Kubernetes monitoring could be much deeper like pod-level visibility, service mesh metrics, and autoscaling insights. This is something we really need in modern environments.
SolarWinds Platform/Observability Self-Hosted 2025.2 provided the ability to use Group Manage Service Accounts (gMSA) for monitoring nodes. I'm requesting the ability to use gMSA for WPM Player Domain Service Accounts. In addition I would like a means of integrating WPM Player Domain Service Accounts with a Privilege…
As I am using SolarWinds Service Desk, I’ve found the platform very effective for managing incidents and service requests. However, one key capability that’s currently missing and would greatly enhance service operations is support for Operational Level Agreements (OLA) and Underpinning Contracts (UC). These features are…
At the moment, the Event Details panel on the Live Events page is quite basic: it’s fixed to the right side, cannot be resized, and offers no fullscreen option. For larger or more complex events this makes it difficult to review all the information, especially when JSON payloads are involved. The current layout (bold label…
This is from issue 02010202. With the previous web interface (up until verrsion 15.5.1) the process of creating a shareing link also included as (I think step 3) to directly upload files which are to be shared. Only when this was done did the link get created and the invitation mail got sent. With the new web GUI uploading…
Request to use a certificate thumbprint for scheduled reports when SSL is enabled. Background: We use scheduled reports, but we recently enabled SSL which broke the process. The exporttopdfcmd.exe, which runs the reports, currently uses a file path to the certificate which allows the scheduled reports to work with SSL…
Allowing tags for groups in the use case of tag a Group (or add to description) a keyword like 'Outlook' - Then if a user is searching through groups to assign a ticket, if they type the keyword/tag then it would show 'Application Support' group or whatever group is associated with that tag/description.
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