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Tasks V2 migration date extended to February 27, 2027
Based on feedback from our customers, we are moving the SolarWinds initiated Tasks V2 migration date from October 31, 2026, to February 27, 2027. From customer feedback, we heard that many teams need more time to prepare for the transition. In the meantime, we will continue to make improvements to Tasks V2. What this means…
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Coming Soon: 2026 Voice of the Customer Survey
As a trusted member of our community, your voice matters to us, and we want to hear from you. To ensure we continue improving the experience for the IT professionals, who rely on us every day, we’re launching our 2026 Voice of the Customer (NPS) Survey on October 1. What to Look For: Beginning in October, you’ll receive a…
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42. Office Space (1999)
In this episode of the Movies and Mainframes podcast, host Andy and guest Kevin Sparenberg discuss the 1999 cult classic film Office Space, directed by Mike Judge. The conversation explores the film's accurate and absurdist portrayal of corporate life, including themes of cubicle culture, management styles like the…
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Red Cards, F1 Pit Stops, and the Real MVPs of THWACK
Hey THWACK Community! First off, a huge thank you to everyone who participated in our August IT Pro Day Challenge! Whether you jumped in to vent about patch day nightmares, celebrate a major comeback win, or shout out a teammate who stepped up when it mattered most, the stories and responses you shared were incredible.…
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THWACK Mission: The AI Navigator’s Guide to ITSM
Welcome to the September 2026 THWACK Mission! This month, we’re using the 2026 State of ITSM Report and the ITSM Maturity Playbook as our star charts to navigate AI in service management. Through practical scenarios, technical checks, and a little sci-fi adventure, you'll explore how to move from AI hype to practical…
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September 15 SWSD Release: Process Integrations, Microsoft Teams, Asset Checkout and More!
We are excited to announce our latest updates for SolarWinds Service Desk. In this release, we’re giving teams more flexibility in how they configure integrations, connect Service Desk to Microsoft Teams, and tailor index views to the work that matters most. It also adds clearer controls and visibility across the asset…
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September Mission Alert: Launching Sept 14th!
Mark your calendars! The next THWACK Mission officially drops on Monday, September 14th. Get ready to test your IT skills, tackle fresh challenges, and rack up points to claim exclusive community swag and earn bragging rights on the leaderboard. Make sure you’re ready to go, set a reminder, and be prepared to jump straight…
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THWACK Store - What’s top on your wishlist?
We’ve seen the feedback from this post and read the requests: you want to see some familiar favorites return to the THWACK Store. We hear you, and we’re on it. While we can’t make any absolute promises, we want to know what you miss most. Drop a comment below with the popular items you’d love to see brought back. If the…
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On-Demand is Here! VSWUG: A Gallery Walkthrough into Evidence-Led Monitoring
Missed our Virtual SolarWinds User Group (VSWUG) last Thursday, August 27th? Good news, the on-demand recording is live now, so you can catch every dashboard, demo, and "aha" moment whenever suits you. What you missed SolarWinds MVP Daniel Brannagan (@i_like_eggs), Senior SolarWinds Engineer at Creative ITC, took us on a…
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The August THWACK Mission is Live: IT Pro Day Challenge!
Hey THWACK Community! In case you missed our August THWACK Mission announcement, we are officially kicking off our IT Pro Day Challenge! Across 10 daily themes (from Own Goals to Winning the Season) we want to hear about the real stories, legendary comebacks, and daily MVPs that keep your IT environments running smoothly.…