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8/27 VSWUG Registration Is Open!
Mark your calendars - our first Virtual SWUG (VSWUG) is happening August 27th, and we couldn't ask for a better speaker to kick it off. Long-time THWACK contributor & SolarWinds MVP Daniel Brannagan, better known around here as @i_like_eggs , is leading the session. Session Overview A Gallery Walkthrough into Evidence-Led…
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August Mission: MVP Boss Level!
Welcome to Our August Mission: MVP Boss Level Ready to test your skills against the best? Our 2 week August mission features 10 weekday challenges inspired directly by the SolarWinds MVPs of 2026 who power our community. Gear up to test your memory, research skills, and IT know-how across a mix of SolarWinds product…
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Exciting News: Back to Back THWACK Missions Coming Soon!
Hey THWACK Community, Due to popular demand for more mission action, we have scheduled back to back missions this month! Our next mission launches on August 10th. Right on its heels, we are dropping our IT Pro Day mission early on August 24th to help kick off our upcoming September celebrations. A Little Teaser... We are…
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Community Update: Giving Our Knowledge Base a Tune-Up!
Hey THWACK Community, Just a quick heads-up: we are currently updating our Knowledge Base (KB) sections, transitioning them from the old Guide format to a new, streamlined Help Center format. Why the change? This update is designed to making it much faster and easier to find the articles you need. What you need to know: No…
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Heads Up: Virtual SWUG Event: August 27
Hey THWACK Community, SWUG is community. And we know not everyone can make it to them in person, so we're bringing back VSWUGs! After the successful SWUG in Chicago, we're keeping the momentum going with one of our brand new 2026 SolarWinds MVPs to talk about all things observability, custom dashboards, and real world…
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August 11 SWSD Release: Selectable SLA Business Hours, Zoom and Entra ID Integrations and More!
We are excited to announce our latest updates for SolarWinds Service Desk. In this release, we’re helping teams model service commitments more accurately, bring collaboration tools into their workflows, expand identity-management automation, and protect ticket attachments from malware. We’re also delivering several quick…
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Next Stops on the SolarWinds 2026 World Tour: Amsterdam & Johannesburg!
Hey Community! As many of you know, the SolarWinds 2026 World Tour is in full swing! We’ve already covered some incredible ground, but we’re far from finished. Up next on our global journey: Amsterdam and Johannesburg! If you missed our earlier announcements or were waiting for a location near you, now’s your chance to…
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SolarWinds Platform and Products—Version 2026.2 is Now Generally Available!
We’re excited to announce general availability for version 2026.2 of the SolarWinds® Platform, SolarWinds® Observability Self-Hosted, and the Orion Network and Systems modules. Version 2026.2 is now available for all customers under maintenance, so you can upgrade via the Updates page or log in to your customer portal to…
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Fixing Thin AP alerting without leaving behind ghost APs
This post focuses on specific problem in thin AP monitoring: an AP could disappear, the platform could detect it, and yet the intended alert could still fail to complete because the AP was removed from the database before the alert's "must exist for" window had elapsed. That was the root issue. Detection was happening, but…
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Upcoming: August 11th SolarWinds Service Desk Release
Hey everyone! We’re back with another SolarWinds Service Desk update. This is a preview post a few days in advance of the release, giving you a high-level overview of what's coming, with full release descriptions, release notes, detailed documentation, and support materials dropping on the actual release day. Here's what's…