-
THWACK June Mission – Birthday Celebration: Fueling the Next Era of IT Community!
Monthly mission is making a comeback. The community is coming in for a historic landing, and the THWACK crew is already preparing for the next orbit. June’s mission, Birthday Celebration, is all about honoring the phenomenal milestone of our community’s journey while powering the next generation of monitoring excellence.…
-
Insights from the SolarWinds 2026 State of Monitoring & Observability Report
Monitoring alone is no longer enough to navigate today’s complex, multifaceted IT ecosystems. To better understand the modern IT landscape, SolarWinds surveyed over 750 IT practitioners and leaders worldwide. The resulting SolarWinds 2026 State of Monitoring & Observability Report highlights the persistent gaps in IT…
-
Help Shape the Future of SolarWinds
Esteemed THWACK Community, we have a quick ask (and yes, there are points involved). We’re putting new SolarWinds messages in front of the people who know this space best: you. This THWACK Community survey takes about 8–10 minutes, and participants will earn 1,000 THWACK points for completing it. Why participate? Your…
-
Introducing the Routing Summary Dashboard in SolarWinds OSH 2026.2
In Observability Self-Hosted 2026.1, we introduced Routing Insights — enriched routing tables and routing peer data that connected routes to their forwarding interfaces, next-hop peers, VRFs, and flap history. Observability Self-Hosted 2026.2 delivers Routing Summary Dashboard. This post walks through what the Routing…
-
What's New in Security Event Manager (SEM) 2026.2?
We're excited to announce that Security Event Manager (SEM) version 2026.2 is now available! You can access it through your Customer Portal or learn more at solarwinds.com. In our previous release (2025.4), SEM introduced Multiple Dashboards in the web console, giving each user the flexibility to create, customize, and…
-
Solar Bytes - June 2026
It’s summer here in the northern hemisphere, and here in Texas, that means finding water to cool off in, barbecues, kids out of school, and finding time to relax. I hope you find time in your busy schedules to get some relaxation in, as well. Stay tuned in June for exciting product updates, and learn more during their…
-
SolarWinds Web Help Desk 2026.2 Is Now Generally Available
We’re excited to announce SolarWinds® Web Help Desk® (WHD™) 2026.2 is now generally available on the SolarWinds website and through your Customer Portal. This release represents a major transformation of WHD, bringing a modern, intuitive experience while addressing long-standing technical limitations. It’s more than a…
-
Brainscan (1994)
Andy and returning guest Kevin Sparenberg dive deep into the 1994 horror film Brainscan starring Edward Furlong and Frank Langella. The movie follows a lonely teenager who receives a mysterious video game that beams directly into his brain, allowing him to experience realistic murders that may or may not be actually…
-
May 12 SWSD Release: Dynamic Form Layouts, Advanced SLA Logic, and Personalized Notifications
We’re excited to announce the May 12th update for SolarWinds Service Desk. Whether you’re building more professional, departmentalized forms, fine-tuning SLA targeting, or giving your users the power to control exactly how they stay informed via notifications—this update is designed to reduce friction and raise the bar on…
-
What We're Working On
Last Updated: June 22, 2026 Thanks for checking in on what’s new in SolarWinds Service Desk. Below are details of what we have recently released and what we’re actively working on. For items in development, specifics may change as we continue validating scope and timing. Headline Investments This chart shows our headline…