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SolarWinds Web Help Desk 2026.1 Is Available
We’re excited to announce that SolarWinds® Web Help Desk® (WHD™) 2026.1 is now available on the SolarWinds website and through your customer portal. This is a major update to WHD, designed to deliver a modern, intuitive experience while addressing long-standing limitations. This transformation is more than just a facelift;…
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IT Trends and Predictions for 2026 — SolarWinds TechPod 105
SolarWinds TechPod returns with its annual IT trends and predictions episode — and 2026 is all about Agentic AI. In this episode of SolarWinds TechPod, hosts Sean Sebring and Chrystal Taylor are joined by Sascha Giese (SolarWinds) and Lauren Okruch (SolarWinds Product Marketing) to break down how AI, ITSM, automation,…
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SolarWinds Observability Self-Hosted and modules — Release Candidate Version 2026.1 is Now Available
We’re excited to announce a release candidate (RC) for version 2026.1 of the SolarWinds® Platform, SolarWinds® Observability Self-Hosted, and the Network and Systems modules. Version 2026.1 RC is now available for all customers under maintenance, so log in to your customer portal to download it. Want to see everything new?…
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Meet the AI Agent in SolarWinds Observability Self-Hosted 2026.1 (Preview)
If you live in dashboards all day, you know the feeling: there’s a question in your head but getting to the answer means clicking through five views, wrangling filters, or building a report. The SolarWinds AI Agent (Preview) in SolarWinds Observability Self-Hosted is here to make that a little easier. It lets you ask…
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36. Top 5 Hacker Movies
Garrett Gross and I rank the top 5 best hacker movies of all time. There can be only one! https://youtu.be/n9cHy3NkcPU
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Happy Holidays from Your THWACK Community!
Can you believe we are at the finish line of 2025? It feels like just yesterday we were ringing in the New Year, and now here we are, looking back at a year that was quite literally transformative. Before we all head off to enjoy some well-deserved downtime, we wanted to take a moment to celebrate the wins, the laughs, and…
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Smarter, Faster, Secure: The 2025 SolarWinds Service Desk Feature Release Roundup
As we close out the year, we wanted to take a minute and look back at what has been a great year of progress for SolarWinds® Service Desk. If we had to summarize 2025 in two themes, they would be: driving operational efficiency and making AI actually useful for IT pros. From the expansion of SolarWinds AI to the UI…
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Welcome to the Kiwi Syslog Server New Generation Forum
Welcome you to the new forum for SolarWinds Kiwi Syslog Server NG. Kiwi Syslog Server NG is a new generation of the product based on different (.NET) technology, equipped with a completely new UI, improved performance and security. This is the space where you can ask any and all questions about the new generation. If you…
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Recollections From Microsoft Ignite 2025
As we wrap up the IT event season, I thought I’d take a moment to reflect on my first time attending Microsoft Ignite. Where should I begin? First, thank you to everyone who stopped by our booth, asked questions, received a demo, or simply chatted with us. We had a great crew at the booth, balancing each other’s skill…
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Holiday Tech Survival Kit — SolarWinds TechPod 104
https://www.youtube.com/watch?v=Ywc3C8FFyv4 Get ready for a festive, tech-filled ride! 🎄✨In this special holiday episode of SolarWinds TechPod, hosts Sean Sebring and Chrystal Taylor are joined by Movies and Mainframes host Andy Garibay to unpack the perfect Holiday Tech Survival Kit — from must-have travel gadgets to…
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Newer versions of macOS for WHD Server?
The longstanding system requirements (even the latest) still mention macOS 12.x (Montery) as the latest supported macOS, but that version went unsupported by Apple in September 2024, over a year ago. However, I was heartened by the release notes for WHD 2026.1 where it says that NextGen WHD is "Not supported for Sonoma,…
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2 different installer versions???
Why are there 2 different versions of very different size for the new installer? Did I miss something? Last thing I want to do is re-run an entire upgrade process. Which is the correct installer?
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Monitor BFD session
Hi, How to monitor the BFD sessions for "Cisco Catalyst 8000V Edge". We polled them via snmp
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Custom table widget missing results
I am running version 2025.4.1. The issue is that I am trying to use a custom table widget to display a custom SWQL report and the data shown in the widget is not complete when compared to the report. The report shows data for an expected 52 nodes, but the table widget linked to the exact same report shows 149 total rows…
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Route Flap alert in NPM solarwinds
I am looking to create route flap alert in NPM. by default we can see route flap top 10 table in SolarWinds but not sure why they have not provided option to create an alert on it even though its part of threshold setting as well. Any better way to to create alert on route flap? if somebody already using it let me know. If…
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NPM-undp widgets on select nodes
I have created undp pollers and assigned to certain nodes. I am now trying to figure out how to display that data on those select nodes on their respective page. Is there a way to display this data? I tried to do a custom widget which worked but it then added to all the nodes.
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Add ISO and UTC time formatting options to DPA Email Templates
In DPA Email templates, it would be very useful to be able to add ISO date formatting natively to variable with at minimum an offset from UTC, if not also include the UTC timestamp as well. My interest is on the contents of the [=dpa.body] variable. I figured out how to format execution time in iso with an offset from UTC,…
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Custom Email Alert Template
I have a need to customize the dpa email alert template for automation purposes. I have figured out what I needed to do for everything except for the time range of the alert like this: Anomalies were detected in the hours between 01/29/2026 10:00 AM and 01/29/2026 11:00 AM: CRITICAL 01/29/2026 10:00 AM - 11:00 AM ideally I…
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New Poller Data Source - Transform Multiple Values
I am trying to create a new poller to query the disk status on Synology NAS devices. I can query the OID, but it returns a table, and I'm unable to go forward without a transform. Can anyone tell me how to make this work? This is all new to me.
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Modern Dashboard to show Color Coded Status for Servers
I have been asked to replicate a dashboard from a legacy monitoring tool using a modern dashboard. The legacy version has simple blocks for each server, which change colors based on status. Each site has it's own group of server icons, which provides an easy to read status of the servers. I've attached a screenshot of an…