THWACK

Discussion List

• 3

  Up
  Ability to add dynamic users to CC of new ticket using email variables

  Active 1 view 0 comments 3 points Most recent by swreed December 2025SolarWinds Service Desk (SWSD) Feature Requests
• Compliance Rule - Match lines without partial text? (Negative lookahead).

  Answered ✓ 124 views 1 comment 0 points Most recent by cnorborg December 2025Network Configuration Manager (NCM)
• 23

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  SWO Add the Worldwide Map widget in Modern dashboards

  69 views 1 comment 23 points Most recent by koconnell0111 December 2025SolarWinds Observability Self-Hosted Feature Requests
• Routing Protocols (BGP, OSPF, EIGRP) neighbour display on main dashboard ???

  145 views 1 comment 0 points Most recent by cnorborg December 2025Network Performance Monitor (NPM)
• Query to create a NPM Widget

  Answered 76 views 3 comments 0 points Most recent by cnorborg December 2025Network Performance Monitor (NPM)
• Using NCM for complete device management

  134 views 2 comments 0 points Most recent by cnorborg December 2025Network Configuration Manager (NCM)
• NCM report to show all serial numbers of all switches in a stack

  Answered 752 views 12 comments 0 points Most recent by cnorborg December 2025Network Configuration Manager (NCM)
• Thwack account change in HCO

  Answered ✓ 168 views 5 comments 0 points Most recent by chrisorourke December 2025SolarWinds Observability Self-Hosted
• Announcing Kiwi Syslog Server NG 1.4 is now Generally Available

  238 views 3 comments 0 points Most recent by COITSupport December 2025Newsroom
• GetIncidentByID (REST API)

  Answered ✓ 111 views 2 comments 0 points Most recent by jcrossett December 2025SolarWinds Service Desk (SWSD)
• 23

  Up
  Macros for Alerts in Log Viewer/Analyser

  15 views 4 comments 23 points Most recent by HillyBilly December 2025Log Analyzer Feature Requests
• 1

  Up
  Option to bypass the email message_id

  Active 1 view 0 comments 1 point Most recent by alliec December 2025SolarWinds Service Desk (SWSD) Feature Requests
• Guidance Needed: Should I pursue SCP SolarWinds Observability Fundamentals or SAM?

  Answered 137 views 2 comments 0 points Most recent by rwijesooriya December 2025Server & Application Monitor (SAM)
• 3

  Up
  Pin Tickets to the Top of the Incident list/Scheduled Ticket Alerts

  Active 11 views 0 comments 3 points Most recent by gsheffieck December 2025SolarWinds Service Desk (SWSD) Feature Requests
• Security Event Manager 2025.4 Update - Multiple Dashboards

  43 views 0 comments 0 points Most recent by ChrystalT December 2025SolarWinds Video Vault
• AFK: The Only Status You Need When AFW — SolarWinds TechPod 103

  Announcement 11 views 0 comments 0 points Most recent by ChrystalT December 2025TechPod
• SolarWinds Reveals Next-Gen AI — SolarWinds TechPod 102 Bonus Episode

  Announcement 11 views 0 comments 0 points Most recent by ChrystalT December 2025TechPod
• 19

  Up
  Interface monitoring on newer NetApps

  31 views 4 comments 19 points Most recent by nglynn December 2025Network Performance Monitor (NPM) Feature Requests
• Need a connected port widget for the Node Details view

  Answered 72 views 1 comment 0 points Most recent by bourlis December 2025User Device Tracker (UDT)
• Insert Variable Screen Wont Load

  Answered ✓ 53 views 2 comments 0 points Most recent by dswift01 December 2025Alert Lab
• 13

  Up
  Leveraging Custom Fields/Variables as To: email addresses

  32 views 2 comments 13 points Most recent by rlythabype December 2025SolarWinds Service Desk (SWSD) Feature Requests
• 19

  Up
  Pass Custom Field Variables into the Email notification for Approvals

  31 views 3 comments 19 points Most recent by rlythabype December 2025SolarWinds Service Desk (SWSD) Feature Requests
• How to get all the closed tickets sorted by created at / reportDateUtc .

  Answered 55 views 1 comment 0 points Most recent by luisfalcon003 December 2025Web Help Desk (WHD)
• 1

  Up
  Ability to Update record or Stop Process when only one approver declines

  Active 11 views 0 comments 1 point Most recent by Kmyrick November 2025SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Add Machine type support for Nexus 9Ks

  71 views 7 comments 3 points Most recent by lesojiri November 2025Network Performance Monitor (NPM) Feature Requests
• 4

  Up
  Multiple Keyword in Automation Workflow

  Active 31 views 0 comments 4 points Most recent by SOHITOZA November 2025SolarWinds Service Desk (SWSD) Feature Requests
• How to detect volumes on a Linux node and re-manage node to monitor?

  143 views 3 comments 0 points Most recent by Lofstrand November 2025Network Performance Monitor (NPM)
• IPAM search for DNS record

  Answered 109 views 3 comments 0 points Most recent by donrobert5 November 2025IP Address Manager (IPAM)
• permisson to create new IP Address Groups

  42 views 1 comment 0 points Most recent by donrobert5 November 2025NetFlow Traffic Analyzer (NTA)
• 17

  Up
  Add 'Group Policies' column in Network Insight for Cisco ASA at VPN Site-to-Site view

  10 views 1 comment 17 points Most recent by wilco99 November 2025Network Performance Monitor (NPM) Feature Requests