The most recent content from our members.
I am building a SWQL query to grab MAC address and SerialNumber from MikroTik devices. We have it mostly working, but I am struggling getting the query to properly pull the SerialNumber from the Universal Device Poller we have set up. Normally, I would simply grab the ServiceTag from the database, but these devices do not…
I am working on a report to get the Avg and Peak CPU load, Memory for my monitored servers. The requirement is that I want to see the following information: Hostname (Managed Node), IP Address, MachineType, Vendor, Site (Custom Property), Avg CPU Load (In Percentage), Peak CPU Load (In Percentage), Avg Memory (In…
I'm trying to make a report that excludes 1 or 2 specific categories / subcategories, and right now the only way for me to do that is to select every category except the ones I want to exclude. The bigger problem with this is that if we later add categories, I have to remember to add the new categories to this report. It…
Please create a report to see which technicians (Service Desk Agents) are available the most per day/week/month. This is for round robin ticket assignment. I would like to see how often techs are available or not available in Service Desk.
Hello Everyone - I have not done any reporting for awhile in Solarwinds so the gears are a bit rusty. I am hoping someone can point me in the right direction. I setup a SAM monitor for TCP Port Usage Count for nodes because we have a few that keep running into Port Exhaustion issues. I used the 'out of the box' Power Shell…
Morning. Trying to get my head around this one, but its proving to be a nightmare. I want a report of all nodes, which alerts that can trigger on said node, and related ServiceNow actions on the alert(s) that can trigger For example: HOSTNAMEIPAlert NameService now dataTEST-HOST10.10.10.1Device down in AWSFull details…
We found that we cannot display VLAN interface transmit and receive in Report (Chart), but we could show the raw data of VLAN interface transmit and receive in table. And we can also show physical interface in chart. Anyone is having the same situation? Is it an error in our environment?
The current Heatmap report uses inconsistent color shading, where the colors alternate between light and dark rather than progressively darkening with higher values. For better clarity, the colors should become progressively darker as the number of tickets increases, making it easier to interpret volume at a glance.…
The Importance of Sharing "Pretty" Things Your monitoring solution is a data-driven machine, but that doesn’t mean it needs to be raw and incomprehensible to the casual observer—or your boss. You work with other IT teams and management and each of those teams have their own needs and wants. Clearly and concisely showing…
When i merge a ticket it should take all of the details from the parent ticket. site, department, category, subcategory, assignee, impact/priority at this time it only auto closes and leaves everything blank then as an admin I must track it down and correct it due to our metrics and reports.
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