THWACK

Discussion List

• Insert Variable Screen Wont Load

  Answered ✓ 63 views 2 comments 0 points Most recent by dswift01 December 2025Alert Lab
• 13

  Up
  Leveraging Custom Fields/Variables as To: email addresses

  30 views 2 comments 13 points Most recent by rlythabype December 2025SolarWinds Service Desk (SWSD) Feature Requests
• 19

  Up
  Pass Custom Field Variables into the Email notification for Approvals

  30 views 3 comments 19 points Most recent by rlythabype December 2025SolarWinds Service Desk (SWSD) Feature Requests
• How to get all the closed tickets sorted by created at / reportDateUtc .

  Answered 50 views 1 comment 0 points Most recent by luisfalcon003 December 2025Web Help Desk (WHD)
• 1

  Up
  Ability to Update record or Stop Process when only one approver declines

  Active 11 views 0 comments 1 point Most recent by Kmyrick November 2025SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Add Machine type support for Nexus 9Ks

  82 views 7 comments 3 points Most recent by lesojiri November 2025Network Performance Monitor (NPM) Feature Requests
• 4

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  Multiple Keyword in Automation Workflow

  Active 31 views 0 comments 4 points Most recent by SOHITOZA November 2025SolarWinds Service Desk (SWSD) Feature Requests
• How to detect volumes on a Linux node and re-manage node to monitor?

  142 views 3 comments 0 points Most recent by Lofstrand November 2025Network Performance Monitor (NPM)
• IPAM search for DNS record

  Answered 120 views 3 comments 0 points Most recent by donrobert5 November 2025IP Address Manager (IPAM)
• permisson to create new IP Address Groups

  43 views 1 comment 0 points Most recent by donrobert5 November 2025NetFlow Traffic Analyzer (NTA)
• 17

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  Add 'Group Policies' column in Network Insight for Cisco ASA at VPN Site-to-Site view

  10 views 1 comment 17 points Most recent by wilco99 November 2025Network Performance Monitor (NPM) Feature Requests
• Problems with SolarWinds behind a Load Balance

  Answered 337 views 7 comments 0 points Most recent by Lofstrand November 2025SolarWinds Observability Self-Hosted
• SolarWinds Observability SaaS - ALERTS

  182 views 2 comments 2 points Most recent by mato1964 November 2025SolarWinds Observability SaaS
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  VRF Polling Support for Arista EOS

  66 views 3 comments 14 points Most recent by 5lights November 2025Network Performance Monitor (NPM) Feature Requests
• 404 error in UDT views

  282 views 8 comments 1 point Most recent by Lofstrand November 2025User Device Tracker (UDT)
• Top 10 Flapping Routes

  Answered 219 views 9 comments 0 points Most recent by rkr69 November 2025Network Performance Monitor (NPM)
• SolarWinds Orion Map

  91 views 1 comment 0 points Most recent by naveensingh43 November 2025SolarWinds Observability Self-Hosted
• 286

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  SNMP Traps and Syslog Traps can raise an advanced alert in NPM

  633 views 115 comments 286 points Most recent by joepoutre November 2025The SolarWinds Platform Feature Requests
• Support - Account Locked

  Answered 55 views 4 comments 0 points Most recent by bijuk November 2025Getting Started
• Agent discovery as per organization created

  61 views 2 comments 0 points Most recent by SOHITOZA November 2025SolarWinds Service Desk (SWSD)
• SWQL Needed for KPI Widget for hardware components in critical state

  131 views 4 comments 0 points Most recent by jasonford1971 November 2025SolarWinds SDK
• 3

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  Direct Integration of alerts from Cloudwatch to SolarWInds Service Desk

  Active 22 views 0 comments 3 points Most recent by francis.guevarra November 2025SolarWinds Service Desk (SWSD) Feature Requests
• Permissions for Creating or Editing Custom Propertis

  105 views 2 comments 0 points Most recent by romeo-donca November 2025Network Performance Monitor (NPM)
• 2

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  Creating Multiple Maintenance Window of a Node

  67 views 2 comments 2 points Most recent by romeo-donca November 2025Network Performance Monitor (NPM) Feature Requests
• 3

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  Text indentation when writing a Solution

  Active 12 views 0 comments 3 points Most recent by miguel.valdez-nolasco November 2025SolarWinds Service Desk (SWSD) Feature Requests
• Where is Allow Non-RFC Compliant SSH Protocol?

  Answered ✓ 113 views 2 comments 0 points Most recent by jeffpahf November 2025Serv-U FTP & MFT
• 9

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  FEATURE REQUEST - AXL API and CUCM version 15x support

  91 views 3 comments 9 points Most recent by bryanbees November 2025VoIP & Network Quality Manager (VNQM) Feature Requests
• PulseCheck by THWACK: "Is This Thing Plugged In?" The Weirdest IT Ticket You Received

  350 views 26 comments 7 points Most recent by bobmarley November 2025Community Announcements
• 2

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  Cost Per Ticket

  Active 21 views 0 comments 2 points Most recent by smayher November 2025SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  VIP Tag

  Active 41 views 1 comment 2 points Most recent by PGollmer November 2025SolarWinds Service Desk (SWSD) Feature Requests