It would great if the Agent view of Service Catalog items that allows requesting or editing redirected to Submitting a new request when accessed by Requesters or Task users. Agents often send the wrong link to end users, which causes the end user to get a 404 or 403, instead of accessing the form.
For example, https://example.samanage.com/catalog_items/764799 would redirect to https://example.samanage.com/catalog_items/764799/service_requests/new to avoid the HTTP error for end users.
