THWACK

Discussion List

• 2

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  Report to see which technicians are "Available" the most in Service Desk

  22 views 0 comments 2 points Most recent by mcarver23 August 2025SolarWinds Service Desk (SWSD) Feature Requests
• API for Network Sonar Discovery

  Answered 51 views 3 comments 0 points Most recent by joshfoxbuckeye August 2025SolarWinds SDK
• Log to File: additional unwanted timestamp in log-file--name

  Answered ✓ 112 views 1 comment 0 points Most recent by COITSupport August 2025Kiwi Syslog
• How to correctly set up a text alert in Solarwinds?

  Answered 85 views 6 comments 0 points Most recent by Naboose19 August 2025Network Performance Monitor (NPM)
• Creating a Scheduled Alert Suppression for one alert on one node

  Answered ✓ 70 views 6 comments 0 points Most recent by ufm August 2025Alert Lab
• How to unmanage SRM Storage arrays via JSON ?

  Answered 22 views 5 comments 0 points Most recent by Killroy August 2025SolarWinds SDK
• Calculate CPU usage from SNMP CPU ticks

  Question 55 views 0 comments 0 points Most recent by moonb0w August 2025Network Performance Monitor (NPM)
• Schedule Database Maintenance for Additional Polling Engine (APE)

  Answered ✓ 66 views 6 comments 0 points Most recent by moonb0w August 2025Network Performance Monitor (NPM)
• Join the AI Revolution at SolarWinds Day + THWACKcamp Sessions

  31 views 3 comments 5 points Most recent by richmondg August 2025Community Announcements
• WEB HELPDESK FLAGS

  Answered 14 views 3 comments 0 points Most recent by nelsonm August 2025Web Help Desk (WHD)
• VMAN - Hyper-V Replication Health

  52 views 1 comment 0 points Most recent by HerrDoktor August 2025SolarWinds Observability Self-Hosted
• 4

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  Dark Mode support for the mobile app

  0 views 0 comments 4 points Most recent by aaronnixx August 2025SolarWinds Service Desk (SWSD) Feature Requests
• Western Telematics CPM NCM Template

  Question 14 views 0 comments 0 points Most recent by andyjb8 August 2025Network Configuration Manager (NCM)
• 2

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  Dashboard and reports for Agent surveys

  0 views 0 comments 2 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Ability to edit, hide or delete the default incident views

  2 views 0 comments 2 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Agents add comment to tasks

  10 views 0 comments 5 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  PowerBI add more data fields

  11 views 0 comments 6 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
• 66

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  Assigning more than one role to a user

  30 views 2 comments 66 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
• Best Practice SEM Rules for Monitoring Linux (Apache/MariaDB), Windows Servers, FortiGate Firewalls & Switches

  122 views 1 comment 0 points Most recent by npatterson August 2025Security Event Manager (SEM)
• IPSLA Operations specifically UDP Jitter operations are not getting discovered

  Answered 63 views 1 comment 0 points Most recent by Nikhs August 2025VoIP & Network Quality Manager (VNQM)
• 4

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  Calendar to select days and times and exclude not working days/ holidays

  2 views 0 comments 4 points Most recent by Wreed August 2025SolarWinds Service Desk (SWSD) Feature Requests
• Volume des serveurs

  Answered 10 views 1 comment 0 points Most recent by Antoine.Crue August 2025SolarWinds Observability Self-Hosted
• Calculating tech time from notes (authors) who may have worked a ticket, but the ticket was not assigned to them

  Answered ✓ 1 view 2 comments 0 points Most recent by nelsonm August 2025Web Help Desk (WHD)
• Timestamp formatting in SolarWinds Observability notification services

  Answered 2 views 1 comment 0 points Most recent by chad.every August 2025SolarWinds Observability Self-Hosted
• What We're Working On (August 22, 2025)

  30 views 0 comments 0 points Most recent by joeybrown August 2025Service Desk Newsroom
• What We're Working On (August 22, 2025)

  31 views 0 comments 0 points Most recent by joeybrown August 2025Service Desk Newsroom
• Run Tasks Simultaneously in Process Workflow

  Answered ✓ 73 views 3 comments 0 points Most recent by errorqueen August 2025SolarWinds Service Desk (SWSD)
• 4

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  Make Hubble work on modern dashboards

  0 views 0 comments 4 points Most recent by m-milligan August 2025Server & Application Monitor (SAM) Feature Requests
• How to identify whether any node is polling with SNMP or ICMP and how to get the list of devices which are snmp connection lost only.

  495 views 22 comments 2 points Most recent by bobmarley August 2025SolarWinds Observability Self-Hosted
• 12

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  Support for monitoring of Dell EMC PowerMax 8500 Storage Arrays

  44 views 0 comments 12 points Most recent by phillit August 2025Storage Resource Monitor (SRM) Feature Requests