leos ✭✭✭

• Activity
• Posts22
• Comments68

Discussions

• Adding Tasks to an Incident when Created

  Answered 102 views 2 comments 0 points Most recent by Siviu_iBO February 13SolarWinds Service Desk (SWSD)
• Custom Field Length on Custom Forms

  51 views 1 comment 1 point Most recent by joeybrown February 13SolarWinds Service Desk (SWSD)
• Adding an image in a Note

  Answered Closed 841 views 3 comments 0 points Most recent by jhoag_gcsd July 2023Web Help Desk (WHD)
• Duplicate Tickets from Email replies

  Answered Closed 1.3K views 3 comments 1 point Most recent by pabely September 2022Web Help Desk (WHD)
• Ticket Report

  Answered Closed 486 views 3 comments 0 points Most recent by pabely August 2022Web Help Desk (WHD)
• No "Emailed To" notification at top

  Answered Closed 1.7K views 16 comments 1 point Most recent by dastubbs April 2022Web Help Desk (WHD)
• Looking to upgrade to 12.7.8 from 12.7.4

  Answered Closed 906 views 4 comments 1 point Most recent by johndcciu March 2022Web Help Desk (WHD)
• Separating Tech Groups

  Answered Closed 368 views 1 comment 0 points Most recent by pabely February 2022Web Help Desk (WHD)
• Unselect Single Choice Custom Field

  Answered Closed 389 views 1 comment 0 points Most recent by jstinson1 November 2021Web Help Desk (WHD)
• Advanced Search on Multiple Custom Field Values

  Answered Closed 607 views 2 comments 0 points Most recent by leos November 2021Web Help Desk (WHD)
• Sorting by 2 columns in Ticket list screen.

  Question Closed 157 views 0 comments 0 points Most recent by leos September 2021Web Help Desk (WHD)
• Link to SQL or Auto Import Data into a Custom Field?

  Question Closed 167 views 0 comments 0 points Most recent by leos September 2021Web Help Desk (WHD)
• Excel and PDF attachments will not open

  Answered Closed 622 views 2 comments 0 points Most recent by leos September 2021Web Help Desk (WHD)
• Basic Ticket Report for Download

  Answered Closed 441 views 2 comments 0 points Most recent by jaygriffin500 July 2021Web Help Desk (WHD)
• Changing Request Detail wording to say Functional Details on Ticket Submission page

  Answered Closed 595 views 5 comments 0 points Most recent by percyplant June 2021Web Help Desk (WHD)
• Automatically Import Data File

  Answered Closed 525 views 3 comments 0 points Most recent by percyplant June 2021Web Help Desk (WHD)
• Adding text line to the Request screen

  Answered Closed 272 views 1 comment 0 points Most recent by percyplant June 2021Web Help Desk (WHD)
• Notes in email with limited ticket fields instead of the full ticket details

  Answered Closed 327 views 1 comment 0 points Most recent by cchambersCAP June 2021Web Help Desk (WHD)
• Creating Parent/Child Task process for New Employee Access

  Question Closed 261 views 0 comments 0 points Most recent by leos June 2021Web Help Desk (WHD)
• Department field not available to add to Action Rule custom email.

  Answered Closed 367 views 1 comment 0 points Most recent by chipwoods May 2021Web Help Desk (WHD)
• Grabbing Specific Text from body of an email generated Ticket

  Question Closed 228 views 0 comments 0 points Most recent by leos December 2020Web Help Desk (WHD)