We have new hire data in another SQL table that I would like to use to create Tickets automatically say once a day for techs to create their user access. I know I can send this info through an email to automatically create a ticket but all the data is put in the Subject/Body of the ticket, not individual fields. There are some specific data fields I would like to assign to fields on the ticket. In reading the documentation on importing data it appears to be a manual process. Anyone know if there is a way to import automatically either within the software or with a script?