swgi_sartori ✭✭✭✭✭

• Activity
• Posts25
• Comments23

Discussions

• 4

  Up
  Reorder tasks related to Incident, Requests and Changes

  4 views 0 comments 4 points Most recent by swgi_sartori October 2025SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Have the ability to restrict the User dropdown list and the Group Assignment list as well

  12 views 0 comments 4 points Most recent by swgi_sartori September 2025SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Integrate Outlook calendar in SWSD

  4 views 0 comments 2 points Most recent by swgi_sartori July 2025SolarWinds Service Desk (SWSD) Feature Requests
• Feedback about SWSD AI feature

  Answered 3 views 2 comments 0 points Most recent by cgebhardt June 2025SolarWinds Service Desk (SWSD)
• 1

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  Make a custom field mandatory before ticket resolution

  9 views 2 comments 1 point Most recent by Shellie.Bagwell February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Group Assignment data availability in PowerBI connector

  1 view 0 comments 4 points Most recent by swgi_sartori February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Incidents module - Task completion notification for ticket assignee

  21 views 0 comments 6 points Most recent by swgi_sartori February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Built In real time text translation

  1 view 1 comment 4 points Most recent by topaitrends January 2025SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  IT Task Capacity planning

  0 views 0 comments 1 point Most recent by swgi_sartori October 2024SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Incident's task notification for task assignee

  1 view 0 comments 5 points Most recent by swgi_sartori September 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Create trend (graph) widget in the Dashboard view

  1 view 0 comments 3 points Most recent by swgi_sartori June 2024SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Monitor incident Subcategory with Automatic Rule for empty entry

  3 views 2 comments 6 points Most recent by swgi_sartori June 2024SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Set requester reminder to provide a feedback for incident based on business day

  0 views 0 comments 5 points Most recent by swgi_sartori May 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Manually trigger the sending of report

  2 views 0 comments 4 points Most recent by swgi_sartori May 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Edit the custom fields directly in the incident grid

  0 views 0 comments 4 points Most recent by swgi_sartori May 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  SWSD App for New Teams

  1 view 0 comments 3 points Most recent by swgi_sartori April 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Filtered population for custom surveys

  1 view 0 comments 3 points Most recent by swgi_sartori February 2024SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Time based condition on ticket state for automation rules

  2 views 0 comments 6 points Most recent by swgi_sartori February 2024SolarWinds Service Desk (SWSD) Feature Requests
• Italian users exchange

  Closed 5 views 1 comment 0 points Most recent by swgi_sartori January 2024SolarWinds Service Desk (SWSD)
• 5

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  Multi information sources on a service request form

  0 views 0 comments 5 points Most recent by swgi_sartori October 2023SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Monitor custom date fields with automation rules

  20 views 1 comment 3 points Most recent by havens1515 September 2023SolarWinds Service Desk (SWSD) Feature Requests
• 0

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  Customize notification layout with custom company images

  0 views 0 comments 0 points Most recent by swgi_sartori August 2023SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Set "Assigned To" field mandatory for Service Agent

  0 views 0 comments 1 point Most recent by swgi_sartori August 2023SolarWinds Service Desk (SWSD) Feature Requests
• Customise Incident and Changes Number

  Answered Closed 331 views 1 comment 0 points Most recent by swgi_sartori April 2023SolarWinds Service Desk (SWSD)
• 2

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  Notification for ticket status change only for specific indicent states

  0 views 0 comments 2 points Most recent by swgi_sartori March 2023SolarWinds Service Desk (SWSD) Feature Requests