pabely

5

Default Text and Help text on Incident Forms

22 views 1 comment 5 points Most recent by timyal August 2025SolarWinds Service Desk (SWSD) Feature Requests

2

Analytics Reports to display results with a Pie Chart and a Table report within the same PDF

0 views 0 comments 2 points Most recent by pabely April 2025SolarWinds Service Desk (SWSD) Feature Requests

7

Ability to use variables on Requester Portal

0 views 0 comments 7 points Most recent by pabely March 2025SolarWinds Service Desk (SWSD) Feature Requests

4

Separate Resolved and Closed Status for Ticket update

0 views 2 comments 4 points Most recent by pabely February 2025SolarWinds Service Desk (SWSD) Feature Requests

2

Export of Data for Clients & Assets vs Data for Tickets

0 views 1 comment 2 points Most recent by jplurker February 2025Web Help Desk (WHD) Feature Requests

7

Assigned Assets to be made available to Requesters so they can select which assets the Incident is about

0 views 0 comments 7 points Most recent by pabely December 2024SolarWinds Service Desk (SWSD) Feature Requests

3

Permissions limiting Resolver from Re-Assigning or Claiming Ticket for themselves

0 views 0 comments 3 points Most recent by pabely December 2024SolarWinds Service Desk (SWSD) Feature Requests

3

Custom field type for E-Mail which allows unlimited entries validated

0 views 0 comments 3 points Most recent by pabely December 2024SolarWinds Service Desk (SWSD) Feature Requests

3

@mention totals on My & Group Ticket lists

0 views 1 comment 3 points Most recent by jhoag_gcsd August 2024Web Help Desk (WHD) Feature Requests

1

Support for the Icelandic Language

0 views 0 comments 1 point Most recent by pabely March 2024SolarWinds Service Desk (SWSD) Feature Requests

Kiwi Syslog Server NG 1.1.0.7 but we are unable to receive logs in over IPv6.

Answered 11 views 2 comments 0 points Most recent by pabely March 2024Kiwi Syslog

3

Upcoming SLA breaches to appear in Mobile App Views

0 views 0 comments 3 points Most recent by pabely March 2024SolarWinds Service Desk (SWSD) Feature Requests

Technician OOO flags terminating too early using WHD12.8.n releases

Answered ✓ Closed 0 views 2 comments 0 points Most recent by pabely February 2024Web Help Desk (WHD)

WHD and LDAP to an Azure AD

Answered Closed 159 views 2 comments 0 points Most recent by james.kluza October 2023Web Help Desk (WHD)

2

Ability to search/reported on linked Tickets

0 views 0 comments 2 points Most recent by pabely August 2023Web Help Desk (WHD) Feature Requests

1

New @mention Feature to do more

0 views 1 comment 1 point Most recent by Avadhut.Deshpande July 2023Web Help Desk (WHD) Feature Requests

Out of Office Technician dropdown after applying HF1

Answered Closed 165 views 2 comments 0 points Most recent by pabely June 2023Web Help Desk (WHD)

1

Supress E-Mail From / To / CC details from Ticket Notes if updated via E-Mail rather than Portal

0 views 0 comments 1 point Most recent by pabely February 2023SolarWinds Service Desk (SWSD) Feature Requests

Integration with Orion

Answered Closed 423 views 2 comments 0 points Most recent by pabely December 2022SolarWinds Service Desk (SWSD)

10

Ability to use Modern Auth (OAUTH2) on outbound SMTP E-Mail accounts

10 views 4 comments 10 points Most recent by nickcat9 September 2022SolarWinds Service Desk (SWSD) Feature Requests

Hot Fix 1 for Release 12.7.9 is available from the usual places in the Portal

Closed 342 views 2 comments 0 points Most recent by pabely September 2022Web Help Desk (WHD)

2

Ability for Requesters to select Assets which are assigned to them

0 views 0 comments 2 points Most recent by pabely November 2021SolarWinds Service Desk (SWSD) Feature Requests

Client Admin searches on WHD12.7.1

Answered Closed 355 views 3 comments 0 points Most recent by typhoon87 January 2020Web Help Desk (WHD)

Alerts to Office365 E-Mail address

Answered Closed 981 views 4 comments 0 points Most recent by aLTeReGo July 2019Server & Application Monitor (SAM)

Web Help Desk API exposing Billing Rates on Ticket Notes

Question Closed 183 views 0 comments 0 points Most recent by pabely April 2019Web Help Desk (WHD)

Does it do Mac ?

Answered Closed 275 views 3 comments 0 points Most recent by andreas.kuhn November 2018Access Rights Manager (ARM)

12

Customize Look & Feel in Tech UI

0 views 0 comments 12 points Most recent by pabely June 2017Web Help Desk (WHD) Feature Requests

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