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Web Help Desk API exposing Billing Rates on Ticket Notes

Hi Guys,

Does anyone have any experiance of the Ticket API to bring back the Billing Rate used on Ticket Notes, this does not seem to be returned using the following:

http://helpdesk.internal/helpdesk/WebObjects/Helpdesk.woa/ra/TicketNotes?jobTicketId=41067&apiKey=XXX" (Api key omitted)

Here is the sort of thing it brings back:

{

"id": 41067,

"type": "TechNote",

"isSolution": false,

"prettyUpdatedString": "Peter<\/strong> said",

"mobileNoteText": "This is Note No. 1 in ticket no. 17663 with 15 minutes of work time at billing Rate "FW (Std) - 100/hr.",

"isTechNote": true,

"isHidden": false,

"workTime": "15"

},

We can see the workTime but not the billingRate

Is this normal or a limitation?

Thanks in advance

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