We have a customer who has come from the Solarwinds Web Help Desk solution to Service Desk.
Within Web Help Desk requesters can select Assets which they own, SWSD does not seem to be able to do similar, this can only be done via the Technician after the Incident/Request has been raised.
As Solarwinds would like WHD customers to possibly upgrade SWSD then similar functionality would be a good selling point.