Is anyone else having issues with Technician OOO flags terminating too early using WHD12.8.n releases? Only seems to be an issue for me in Production where data has come from pre-12.8.n release. A vanilla install is fine.
We DEFINATELY are having this issue. We submitted this as a Help Desk Ticket (#01552340) on 2/6/2024. I hope everyone else does so as well because this is a HUGE issue for our companies use of Web Help Desk. It's been fun trying to keep on top of folks being out ever since this feature was broken.
Most of ours have abandoned using OOO now and just using old vacation flags on Tech records.