djeten — THWACK

Discussions

1

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PDF export of the FAQ section in Webhelpdesk

1 view 0 comments 1 point Most recent by djeten January 2022Web Help Desk (WHD) Feature Requests
16

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Enable parameter field in recipients action rule

0 views 1 comment 16 points Most recent by matthewap January 2019Web Help Desk (WHD) Feature Requests
8

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Read only access to users is CC from a ticket

3 views 1 comment 8 points Most recent by apolloc March 2017Web Help Desk (WHD) Feature Requests
9

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Stripped down tech app for android / Mobile optimized

1 view 2 comments 9 points Most recent by djeten January 2017Web Help Desk (WHD) Feature Requests
5

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GUI overhaul of the end-user side interface

1 view 2 comments 5 points Most recent by djeten January 2017Web Help Desk (WHD) Feature Requests
9

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Assign Tech on ticket creation

4 views 2 comments 9 points Most recent by henazo April 2015Web Help Desk (WHD) Feature Requests
9

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Linking ticket types to backup tech

0 views 0 comments 9 points Most recent by djeten April 2015Web Help Desk (WHD) Feature Requests
5

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Restrict dameware rc access exclusively through Webhelpdesk

0 views 0 comments 5 points Most recent by djeten February 2015Web Help Desk (WHD) Feature Requests
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Dameware integration - auto add client-info linked to the asset / assigned tech

0 views 0 comments 7 points Most recent by djeten January 2015Web Help Desk (WHD) Feature Requests
If approval proces is positive - way to close ticket

Answered ✓ Closed 182 views 1 comment 0 points Most recent by djeten July 2013Web Help Desk (WHD)