Hello,
We would like for DRP reasons to be able export our FAQ database to PDF.
We're setting up a roadmap for such events. Never say never, your systems can go down. So a PDF copy of the FAQ section of the webhelpdesk in a safe location would be a real good starting point for disaster recovery. Because its quite extensive in our organisation.
Now, in webhelpdesk we can export the tickets in pdf (that works like a treat). Now in the FAQ section only an excel export is possible. No pdf.
Regards,
D. Boydens
ICT Manager
City of Veurne
Belgium