tech_Brett — THWACK

Discussions

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Ability to Share Edit permissions for Incident views

13 views 0 comments 1 point Started by tech_Brett September 4 SolarWinds Service Desk (SWSD) Feature Requests
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Add Automation Rules Exceptions

31 views 1 comment 3 points Most recent by TheZeak August 11SolarWinds Service Desk (SWSD) Feature Requests
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Add date/time execution to service catalog items

24 views 1 comment 4 points Most recent by havens1515 June 24SolarWinds Service Desk (SWSD) Feature Requests
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Ticket view sharing with edit access

3 views 0 comments 2 points Started by tech_Brett June 8 SolarWinds Service Desk (SWSD) Feature Requests
Fix issues before rolling out more

112 views 2 comments 1 point Most recent by tech_Brett March 10SolarWinds Service Desk (SWSD)
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drop down boxes getting cut off

6 views 0 comments 1 point Most recent by tech_Brett December 2025SolarWinds Service Desk (SWSD) Feature Requests
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Canned responses feature to ticket replies

1 view 1 comment 3 points Most recent by joeybrown September 2025SolarWinds Service Desk (SWSD) Feature Requests
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Canned responses feature to ticket replies

1 view 0 comments 2 points Most recent by tech_Brett September 2025SolarWinds Service Desk (SWSD) Feature Requests
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Vendor, service provider and contract management

2 views 0 comments 2 points Most recent by tech_Brett September 2025SolarWinds Service Desk (SWSD) Feature Requests
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Dashboard and reports for Agent surveys

2 views 0 comments 2 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
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Ability to edit, hide or delete the default incident views

5 views 0 comments 2 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
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Agents add comment to tasks

14 views 0 comments 5 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests
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PowerBI add more data fields

13 views 0 comments 7 points Most recent by tech_Brett August 2025SolarWinds Service Desk (SWSD) Feature Requests