bharris01

• Activity
• Posts46
• Comments52

Discussions

• 19

  Up
  Add "Request Types" to the import feature

  0 views 0 comments 19 points Most recent by bharris01 September 2014Web Help Desk (WHD) Feature Requests
• 9

  Up
  Increase the number of recipients allowed in the cc field from 10 to 30

  0 views 1 comment 9 points Most recent by clubjuggle September 2014Web Help Desk (WHD) Feature Requests
• Emoji data causing WHD email to ticket process to fail

  Question Closed 122 views 0 comments 0 points Most recent by bharris01 July 2014Web Help Desk (WHD)
• 10

  Up
  More Flexible "Request Type" and "Sub-Request Type" Entry Options

  0 views 2 comments 10 points Most recent by pdonnelly1 July 2014Web Help Desk (WHD) Feature Requests
• 7

  Up
  Moving More Than 100 Tickets From One Tech to Another Using Bulk Actions

  0 views 3 comments 7 points Most recent by bharris01 July 2014Web Help Desk (WHD) Feature Requests
• 9

  Up
  More Options in the Ticket List Screen

  0 views 2 comments 9 points Most recent by silmarillion July 2014Web Help Desk (WHD) Feature Requests
• Instructions for finding the WOINST Value in various browsers

  Question Closed 89 views 0 comments 1 point Most recent by bharris01 July 2014Web Help Desk (WHD)
• 15

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  Modify / Reformat Tech Screens

  0 views 2 comments 15 points Most recent by silmarillion June 2014Web Help Desk (WHD) Feature Requests
• 7

  Up
  Client Info not active in Web Help Desk iPhone App

  0 views 1 comment 7 points Most recent by silmarillion June 2014Web Help Desk (WHD) Feature Requests
• 19

  Up
  Add "Network Name" Under Asset Tab

  0 views 0 comments 19 points Most recent by bharris01 May 2014Web Help Desk (WHD) Feature Requests
• Quick Ticket Generation Problem

  Answered Closed 136 views 2 comments 0 points Most recent by bharris01 January 2014Alert Lab
• 5

  Up
  Adding a ‘view all’ option when viewing assets instead of having the maximum of 100?

  0 views 2 comments 5 points Most recent by conners January 2014Web Help Desk (WHD) Feature Requests
• 4

  Up
  Setting Fields as Required in the client web interface ticket input screen

  0 views 0 comments 4 points Most recent by bharris01 January 2014Web Help Desk (WHD) Feature Requests
• 10

  Up
  Separating FAQs by Location While Signed in as a Client

  0 views 0 comments 10 points Most recent by bharris01 December 2013Web Help Desk (WHD) Feature Requests
• 5

  Up
  Requiring Asset Detail Entry for Unassigned Assets

  0 views 1 comment 5 points Most recent by bharris01 November 2013Web Help Desk (WHD) Feature Requests
• 7

  Up
  "Save and Email" Functionality

  0 views 1 comment 7 points Most recent by bharris01 November 2013Web Help Desk (WHD) Feature Requests