ChuckZane · Director - Information Technology · ✭✭✭✭✭

• Activity
• Posts18
• Comments38

Discussions

• 3

  Up
  Top Software Widget in Dashboards should report on the total of a Software Product Installed - Not Version Counts

  15 views 4 comments 3 points Most recent by Hrishikesh April 29SolarWinds Service Desk (SWSD) Feature Requests
• 7

  Up
  Ability to customize screen view for Assets/Software/Software Detail screen

  7 views 1 comment 7 points Most recent by Hrishikesh April 27SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Adding Filter Options to Computer Widgets in Dashboards

  15 views 1 comment 3 points Most recent by mtcook01 October 2025SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Sort/Filter/Search Controls for All SWSD Fields (not just custom fields)

  22 views 0 comments 4 points Most recent by ChuckZane February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  Viewing a Computer Asset - Software List - Show the installed software and installed software versions

  7 views 0 comments 1 point Most recent by ChuckZane January 2025SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  When Setting up Asset States - Having a Control Checkbox to Identify Retired/Disposed Asset

  1 view 0 comments 4 points Most recent by ChuckZane August 2024SolarWinds Service Desk (SWSD) Feature Requests
• 2

  Up
  Improved Sorting Options within Assets/Mobile Devices Index View

  2 views 0 comments 2 points Most recent by ChuckZane July 2024SolarWinds Service Desk (SWSD) Feature Requests
• 11

  Up
  Ticket State Improvement - Hold Until Date

  5 views 0 comments 11 points Most recent by ChuckZane May 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Improved User Interface for the SWSD standard "View" screen used across the platform

  2 views 0 comments 3 points Most recent by ChuckZane May 2024SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Suggest Moving RunBooks Screen out of Setup and Add to Service Desk Menu

  1 view 0 comments 3 points Most recent by ChuckZane April 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Add Closed Date to Available Columns in Change Ticket Views & Changes Widgets

  1 view 0 comments 4 points Most recent by ChuckZane March 2024SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Requesting Incident Priority be an allowed Scope when setting up Permission Restrictions

  0 views 0 comments 5 points Most recent by ChuckZane December 2023SolarWinds Service Desk (SWSD) Feature Requests
• 6

  Up
  Adding a Business Hours related Time-Based option for Automation Rules.

  3 views 1 comment 6 points Most recent by JudLowe December 2023SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Additional Widget Options in Dashboards for Changes

  0 views 0 comments 5 points Most recent by ChuckZane November 2023SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Need a more intelligent Change scheduling feature/function

  3 views 0 comments 4 points Most recent by ChuckZane November 2023SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Support for a Year-To-Date time frame for Dashboard Widgets

  0 views 0 comments 5 points Most recent by ChuckZane October 2023SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  Implementation of Uniform Functionality & Features in all Sections of SWSD Assets Regardless of Selected Device Type

  1 view 0 comments 1 point Most recent by ChuckZane August 2023SolarWinds Service Desk (SWSD) Feature Requests
• 2

  Up
  Assets Computer Assignment Rules should be changed to Assets Assignment Rules.

  0 views 0 comments 2 points Most recent by ChuckZane May 2023SolarWinds Service Desk (SWSD) Feature Requests