Perhaps I am looking at this differently than others, but I see RunBooks as a powerful tool just like Service Catalog and Change Catalog, so I was surprised to see the management screen for creating & updating RunBooks was buried within the Setup menus. Given the way Permissions & Restrictions are managed for the Setup features/functions, I am not able to give agents the ability manage, create, or update RunBooks without giving them access with a wide group of other SWSD setup options. RunBooks screen needs to be moved out of the Setup section of the menus or at the very least moved to separate setup group so there can be better control to give permission to access RunBooks.
