CASTRO — THWACK

Discussions

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Search Term Visibility in Service Desk Portal

0 views 1 comment 3 points Most recent by swgi_sartori May 2025SolarWinds Service Desk (SWSD) Feature Requests
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Add an "Archived" State for Solution Articles

12 views 1 comment 9 points Most recent by taharris May 2025SolarWinds Service Desk (SWSD) Feature Requests
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Allow Pre-Defined Individuals In CC Fields - Change Order Templates

0 views 0 comments 4 points Most recent by CASTRO January 2025SolarWinds Service Desk (SWSD) Feature Requests
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Change Incident Fields Without Reopening Incidents

0 views 2 comments 5 points Most recent by havens1515 August 2024SolarWinds Service Desk (SWSD) Feature Requests
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Setup | Portal Homepage Designer/Annoucement Messages - Agent Permission Level

0 views 0 comments 1 point Most recent by CASTRO August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Home Page Portal View - Unused space on Left/Right side

0 views 1 comment 1 point Most recent by davidbrodz August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Solution Articles Formatting - Needs to be improved

0 views 1 comment 2 points Most recent by davidbrodz August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Solution Articles - Magnifying (zooming) on images work on/off

0 views 0 comments 1 point Most recent by CASTRO August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Incident Submission Form - Privacy Disclosure Message

0 views 0 comments 1 point Most recent by CASTRO August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Ability to move CC field on Requester Incident Submission Form

0 views 0 comments 4 points Most recent by CASTRO August 2021SolarWinds Service Desk (SWSD) Feature Requests
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Give Requestors (end users) ability to comment on solution articles

1 view 0 comments 3 points Most recent by CASTRO August 2021SolarWinds Service Desk (SWSD) Feature Requests