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Dear Support Team, It would be great to be able to use existing "MAPI / EWS (Exchange Web ServiceS) E-Mail Round Trip monitors" to monitor a mailbox that is located in the Office365 cloud. This request follows case #563378 - "Request guidance on how to monitor User Experience for "Outlook Anywhere" a.k.a. "RPC over HTTPS,…
*EDIT* to include latest error message SAM - MAPI User Experience Monitor - tests fail with "Unknown" status I am having an issue with MAPI User Experience Monitor in that tests fail with "Unknown" status - timeout while executing job. The mail goes through an external smtp server and makes into into the MAPI service…
Need to know the basics of MAPI? Read on. Messaging Application Programming Interface (MAPI) is a Microsoft Windows API that enables you to send email from within a Windows application. Programs that use MAPI include word processors, spreadsheets, and graphics applications. For example, programmers who are using…
Is anyone else using this? It is very unreliable for us. I cannot keep them going for more than a day or two. I am trying to monitor 3 mailboxes, on three different servers on 3 different pollers. The error I get after a while running is: Unable to access the default MAPI user mailbox(Inbox)
I've got 4 exchange servers that I would like to monitor round-trip mapi user experience. As I understand it, I need to configure 4 seperate mailboxes, one on each server. Within the monitor template, I'll use each mailbox as the "Send Email To" address. The "Send Email From" address can be a bogus address. Lastly, the…
Hi All I'm a new ipMonitor user and need some assistance\clarification on using the MAPI User experience monitor with multiple exchange servers I've installed + configured a default MAPI profile on the ipMonitor server and have been able to successfully setup a monitor for a mailbox on 1 exchange server I did this by using…
We have 4 Exchange 2003 servers, all with MAPI User Experience Monitors assigned to them in APM. Lately, 3 of the 4 will go into an Unknown state and the 4th will show as Down due to the threshold being exceeded. It seems to only occurr after one of the server's round-trip time thresholds has been exceeded. Why would the…
Hi, I'm trying to setup Round Trip E-mails to multiple Organisations who want their e-mail monitoring but not sure how to do this. This is for Exchange Organisations. I have downloaded the MAPI APM and have tried configuring it but keep getting authentication issues when checking the e-mail. Error is: Testing on node…
Back on this again (been a few days).... I was successful in configuring a template for a MAPI test but was dismayed by the unresonable response time (over 16 secs). I decided to look into this further but came across an another issue which has me perplexed. When I went back into the template (you will see it is green) and…
On APM 2.5 I still haven't been able to get a properly working MAPI monitor working. The error I'm currently fighting is.. Testing on node <HOSTNAME>: failed with 'NotAvailable' status Unable to access the default MAPI user mailbox(INBOX). Any idea what the issue might be?
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