Pulling info from Active Directory / Azure AD into a custom field

tobyw_loop1

I'm not sure if I am missing something, but I can't see a way of pulling this information for a custom field? 

I should be able to use the mapping to display the telephone number, department, etc. on an Incident or Service Request. Other than the user drop down field I can't see anything. 

swgi_sartori

Hello, interesting... did you try to contact your account manager or the support? It might be nice to understand if it's possible as an additional integration beside the simple azure active directory provisioning of the user data.