We use a change catalog request which has the processes pre-defined for any tickets coming into our change queue. The change offers the ability to Approve/Decline via email. The email includes several attributes automatically in the email notification. One field not included is change Type. I would like to request this field be included in the email notifications of change requests. This allows approvers to know what type of change it is (Peer Approval, Normal, Emergency).
Or better would be allowed to define which fields are included in email notifications.
As a comparision, the Priority field which is identical as Type is included automatically. Not sure why there would be a variation on the process between these two fields.
