P.J. · IT Help Desk Manager · ✭✭✭✭✭

• Activity
• Posts11
• Comments10

Discussions

• Queue Management

  Answered ✓ 61 views 1 comment 0 points Most recent by joeybrown November 2025SolarWinds Service Desk (SWSD)
• Expanded Text Area

  Question 2 views 0 comments 0 points Most recent by P.J. February 2025SolarWinds Service Desk (SWSD)
• 5

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  Add a collapse all to Form Logic

  1 view 0 comments 5 points Most recent by P.J. February 2025SolarWinds Service Desk (SWSD) Feature Requests
• Auto Create a New Ticket from an Existing Ticket

  Answered 11 views 2 comments 0 points Most recent by jaredkline01 October 2024SolarWinds Service Desk (SWSD)
• Is there any way to cancel a Service Request if not approved after a specified period of time?

  Answered 11 views 2 comments 0 points Most recent by rakeshs October 2024SolarWinds Service Desk (SWSD)
• Has anyone used the webhook in Zabbix to generate incidents?

  Question Closed 30 views 0 comments 0 points Most recent by P.J. September 2024SolarWinds Service Desk (SWSD)
• Report Export Data

  Answered Closed 10 views 2 comments 1 point Most recent by P.J. August 2024SolarWinds Service Desk (SWSD)
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  Comment Icon for End Users under My Tickets in the Portal

  0 views 0 comments 4 points Most recent by P.J. July 2024SolarWinds Service Desk (SWSD) Feature Requests
• No longer receiving Reports

  Answered Closed 21 views 1 comment 0 points Most recent by bobmarley May 2024SolarWinds Service Desk (SWSD)
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  Ability for Portal Tiles to Call Custom Forms

  1 view 0 comments 4 points Most recent by P.J. April 2024SolarWinds Service Desk (SWSD) Feature Requests
• Dashboard Satisfaction Survey Widget

  Answered Closed 2 views 2 comments 0 points Most recent by P.J. April 2024SolarWinds Service Desk (SWSD)