ASevera_ELWD ✭✭✭✭✭

• Activity
• Posts6
• Comments6

Discussions

• 2

  Up
  Allow admins to change the initial message from virtual agents

  26 views 0 comments 2 points Most recent by ASevera_ELWD December 2025SolarWinds Service Desk (SWSD) Feature Requests
• Best way to restrict selection/visibility of service catalog categories from incident submission.

  Answered 24 views 2 comments 0 points Most recent by ASevera_ELWD May 2025SolarWinds Service Desk (SWSD)
• 4

  Up
  Custom Field type for "Information" - Read only "announcement" type custom field to display information on forms.

  15 views 1 comment 4 points Most recent by taharris April 2025SolarWinds Service Desk (SWSD) Feature Requests
• 8

  Up
  Task Improvement - Multi-option tasks or "Add Decision/Action" option

  1 view 0 comments 8 points Most recent by ASevera_ELWD February 2024SolarWinds Service Desk (SWSD) Feature Requests
• 6

  Up
  Allow dashboard widgets to be displayed on the service desk portal page

  1 view 1 comment 6 points Most recent by erin.mason January 2024SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Allow logic to manage displayed fields in change catalog items

  5 views 0 comments 5 points Most recent by ASevera_ELWD October 2023SolarWinds Service Desk (SWSD) Feature Requests