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I'm trying to create an approval process where my Process workflow uses a Condition Set on a Number field but the only operators available are 'Equals' or 'Not Equal'. Is there any way to achieve either Less Than, Less Than or equal to, Greater Than, or Greater Than (or equal to) conditions?
Hello, Looking to get set up with the Samanage integration - I've done the set up but we haven't gotten any notifications yet even though new incidents have been created. Is there something I'm missing? And does the new release Slack notifications located under your profile use the other Solarwinds Service Desk app? I'm…
So, I’ve begun testing with the API, but even with a base url of our Sandbox environment, I always retrieve data from our Production environment.Either I’m doing something wrong, totally likely, or it’s just not possible? Please let me know either way, or point me to specific documentation on how to access the Sandbox API.…
Hi, I am unsure if I am doing something wrong or dashboard widget not working as should. My role is Administrator and I belong to three groups. When I attempt to add a task widget to my dashboard I select My Team Tasks the widget is added but only shows technician in one group and nothing from to other two groups that have…
Hello everyone, I am currently working on an automation use case in SWSD and would like to know if the following scenario is possible or if there are recommended best practices. Use case: We want to automatically create a relationship between two incidents based on matching field values. Example: Incident X contains field:…
Hi, I have been given a new role, and part of that is doing more automation within Solarwinds. I have a very crude knowledge of RegEx and have gotten some automations working, but I am wondering if anyone has any good learning modules for RegEx in general, and more specifically for how Solarwinds handles it. I want to make…
I have enabled Related Assets, is it possible to make this required or added by default?
I was looking around the platform and noticed the Configuration Items section. From the looks of it, it looks a database of any objects (users, devices, etc.) in our platform. I noticed for users, when I click on the edit button to the right, I get a 401 error indicating that I don't have the right access despite being an…
For some reason the Group Assignment dropdown on the new Quick Filter menu is showing the Me option this should not show here nor does it do anything.
Hello there! I'm new to the scene with limited knowledge of Solarwinds but thrust into the IT Manager role here. We currently use Hudu for our IT documentation but looking for a way to integrate this with Solarwinds. Main goal is to either on certain cat/sub to generate a pull from hudu to the ticket itself. I haven't set…
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