The most recent content from our members.
Following the upgrade to SolarWinds Platform 2025.2.1, simulating an HTML email in the alert action results in plain text output only. This issue was not present in our previous version, 2024.4.1, where the simulation worked as expected.
We recently had an issue where the Email actions from alerts were firing ok, but they were failing overall (The server rejected the given recipient. The server responded: 550 5.7.1 Unable to relay.) I am wondering if there is a way to setup an alert to capture if this happens again? I've had a quick look and cant work out…
Good afternoon, team. I have a server that is being monitored, and it runs a Java application, which is also being monitored. The server will restart every Monday, and the applications team needs to receive an email notifying them of the time the application goes down and the time it comes back up. First, I would like to…
We are experiencing an issue with the alert generation in SolarWinds environment. We have recently integrated a new polling engine server into our network monitoring setup. The necessary network ports have been configured to allow communication between this new polling engine, the primary polling engine, and the database…
I need to be able to send email alerts when a new device/new MAC address is connected to a switch interface. I tried to configure the alert for "MAC Address Has Changed" and "Physical Address Has Changed" but those do not work for what I'm trying to accomplish. I assume those alerts only trigger when the MAC for the…
Hello everyone, Our Cisco switches occasionally (during busy login times in the morning and afternoon) have a high number of "In/Out Errors and Discards" on some interfaces. We have already investigated this and have found that this is not a problem. However, it is now the case that our switch is always marked as red and…
I have an alert created based on Custom Table Poller Current Status. In this case the trigger value is '18' I am not able to find the variable to use in the email body for this field. Any suggestions?
Setup - NPM 2020.2 Running on Windows Server 2012R2, RAM 32GB -SQL 2014 DB Running on Another Windows Server 2012R2, RAM 32GB Issue - Past 2 weeks after my server rebooted due to power issue i started receiving delayed alerts. - When Node goes down, on Orion Web console the Node still showing GREEN, BUT on Alerts & Events…
Hello Everyone, My alerts have links, e.g. link to details, view alert details, click to acknowledge alert, etc. But I have to copy and paste the URL into the browser to get there. Can't I just click on the link? The alerts have the setting 'enable html' Is this a setting somewhere? Thanks Everyone -- Brent
How do I insert a variable into the body of an email alert only if the variable is not blank. e.g if the custom property name is RunBook and the value is :KB1234" how would I get it to insert: "Runbook: KB1234" otherwise if the value is empty, nothing is displayed. Should be an easy one, I did search the forums.
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