I'm trying to have a configuration item, specifically something that appears under other_assets, automatically linked to the incident spawned by a recurring service catalog item. I am trying to use a process integration that is part of the service catalog item to accomplish this.
Integration: Samanage
HTTP Method: PUT
URL: api.samanage.com/.../{{context_id}}
Retries: 2
Parameters: none
Additional Headers: Content-Type application/json
Body:
{
"incident": {
"other_assets": { "id": "4065930" }
}
}
The integration succeeds, no errors, response code 200 when I test it with POSTMAN, however the item is not appearing under related items in the incident.