The most recent content from our members.
Hello it would be nice to have the option to change the manufacturer field to not be mandatory/required
Hello it would be nice to set parameters on the auto generated asset id, for example length or number of digits, characters used, number of leading zeros
The asset id field should have the option to be made required/mandatory field
Instead of having to go to the Related tab within an incident and attaching a device, can we get a drop-down menu with a list of device names added on the main incidents form? I've added this custom field for our main incidents form and the field is currently free text (mandatory). What would be more ideal is to have a…
Please add the capability to create and/or change the Asset Status in Assets and/or the CMDB.
Hello! Posting this as I have noticed the Owner Field is something in the asset management of SWSD that seems to be very useful when you have discovered your devices with the SW Discovery Agent. However there is one draw back.. Having to manually assign each device owner. Is this something that can be updated in a Feature…
From the ADMIN side, we are able to assign assets to users. We can do a search of the user name and see the different assets assigned to those users. But from the User / Requester side, they are not able to see the assets that are assigned to them, simply for verification that they are not being assigned anything that isnt…
When creating a Dynamic Form Rule, Not all fields in a given scope are available as a condition. One example that's really affecting us, is that "Type" is not available for "Other Assets". This forces us to create a giant list of parameters that are displayed for every asset.
Hello, I and trying to understand how I would be able to assign an owner to a newly created "Other Asset" through Process Integration. I know that you assign the owner by using the {{requester_email}} and {{user-var.email}}. But sometimes the person who is submitting the request isn't the same person who is going to be the…
I'm trying to have a configuration item, specifically something that appears under other_assets, automatically linked to the incident spawned by a recurring service catalog item. I am trying to use a process integration that is part of the service catalog item to accomplish this. Integration: Samanage HTTP Method: PUT URL:…
It looks like you're new here. Sign in or register to get started.