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Can I find out who has escalated a ticket from one group to another using Power BI Connector JSON Data? If yes, then help me with the instructions. If No, then can we add the respective field for the same so that it can be verified? I am using Escalation tag for now to identify the tickets that are getting escalated from…
I am using the PowerBI Connector since last 1 year now. Now there are new columns added to JSON Data, most of those columns are coming as lists in JSON Data. I am trying to look for 'Solution Ids' column in that JSON data but I am unable to find it. Could you please help me to understand how to find this column in JSON…
Hello, I am sending a POST to the API incident with the following JSON curl --location 'https://api.samanage.com/incidents' \ --header 'X-Samanage-Authorization: Bearer API_TOKEN' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --data-raw '{ "name": "[TEST] DNU - Ticket for testing…
Please suggest any best method for monitor the text-based REST API response in solarwinds.
Hi All Is there a way i can add a Map(dynamic) created using python, stored as json into Solarwinds, Can anyone help with the process of doing this?
Within our SW Web Help Desk, I have a JSON file (below) to import code into the helpdesk and everything is populating as expected into WHD, except for 1 field. { "reportDateUtc": "date here from variable", "emailClient": false, "emailTech": false, "emailTechGroupLevel": false, "emailGroupManager": false, "emailCc": false,…
Given the recent changes to the SAM DB we can no longer store string values historically in the message section of a script monitor. We need something to fill that gap. There are many data points in monitoring where you can get a lot more context about a situation by storing strings and SAM currently has no way to collect…
HI team, I need to export Service Now alerts to Json format, do you have any solution? Thanks in advance. Kind regards
I have alerts setup to trigger on syslogs and I do not know how to remove the extra space at the end of a variable I have inserted into the body of my JSON POST. It's from the variable (I believe), so I don't know how to parse it python or what I am doing wrong. Here is the body: { "sylog":…
While trying to get events to fire in PagerDuty I ran into inconsistencies. For now, please ignore the verbose content. I inherited these and am working on cleaner alert messages. Let's start with the event in the event viewer with things fail: Failed to execute an HTTP request. Method: POST, Url:…
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