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Ticket report not showing notes for all tickets

paulpaez · 2021-10-28T18:50:58+00:00

* We generated a report from an advanced search of "subject" * We generated a pdf * pdf showed "notes" for ticket if the ticket had notes. * we updated all tickets without notes to include note * We generated a pdf - none of the notes included today show up in report. Suggestions?

paulpaez

We generated a report from an advanced search of "subject"
We generated a pdf
1. pdf showed "notes" for ticket if the ticket had notes.
2. we updated all tickets without notes to include note
We generated a pdf - none of the notes included today show up in report.

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