Can i disable a tech in creating new ticket?(WHD)

Hi everyone , this is my first time here .Really need help from the experts here.

Can i disable a tech in creating new tickets?

I have already done some setting in Tech Permission but i could not find the check-box to disable the ability for a tech to create a new ticket.

My purpose is to restrict the tech so that he can only view the dashboard and tickets under him.

Is there a way to do it or WHD does not have such features?

Many thanks .

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Hi,

Unfortunately, this is currently not possible.

You can file a feature request so this option will be added to tech permission in future.

Thanks,
Peter

Hi,

Thank you for your time replying my question.

Thanks again for your help!