Some of our hardware, when we check it out to users, requires a return date so they don't hold onto it indefinitely - our wifi hotspots, for instance. We added a custom field for Expected Return and have been updating it, but now we need some way to remind users that their equipment has been out for longer than it was supposed to be.
Ideally, the system would send email reminders when equipment is past due, and further reminders at intervals.
In a system designed for keeping track of hardware assets, surely this can't be an obscure sort of feature.