I am an IT Manager for our school system, and am currently creating a custom dashboard for out technician team to more efficiently prioritize tickets and plan for our days.
I like the module for 'Incidents by Priority', but would love the ability to change the color labels for the Low, Medium, High, and Critical priority levels.
This would help my team and I better distinguish the ticket priorities and customize to our liking, similar to the ability to change the ticket 'States' color labels.
Thank you,