Would like if there was a way to have child tickets automatically related to the parent ticket. Use Case - On some service requests, we have secondary (child) tickets get popped for other teams to perfom work. It would be nice if any child ticket that gets created attach the Parent ticket.
Additionally, have any assets associated with either the requester or a person selected in from a User field from a Service Request template. Use Case - when we have employees leave the organization, or HR team enters the User into a Service Request form field. I would like for SolarWinds to attach any devices associated to the employee automatically attach to the ticket.