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On the Solarwinds documentation page about Service Desk>Incidents, there is a feature for bulk resolving incidents that are listed under the Related tab. The documentation states, "When resolving a ticket with related incidents attached, you will be offered the opportunity to add the resolution code to all incidents that…
Would like if there was a way to have child tickets automatically related to the parent ticket. Use Case - On some service requests, we have secondary (child) tickets get popped for other teams to perfom work. It would be nice if any child ticket that gets created attach the Parent ticket. Additionally, have any assets…
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