Would like the ability to rename, edit the fields on forms such as "Name or email" of Requester on the Incident Form. Users are often complaining that "I am not listed" because they are attempting to put their email address into that field and it does not show up (We had a email naming standard conversion a few year ago and have users with both types.)
Also, the "Test Plan" field on the Change form is rather generic and we would like to rename it "Deployment Validation Field"
