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I've like to have inventory reconciliation by room at each site. In an ideal world, I would take my smartphone and take a picture of the barcode to update the inventory, it would use my GPS location to identify my site/room (make a suggestion and allow me to modify it).
DEBUG [2020-05-11 14:21:34]<https-jsse-nio-443-exec-5> id = null selectedValue = 20000 labelsDict = {40000 = "Error"; 10000 = "Debug"; 30000 = "Warn"; 5000 = "Trace"; 20000 = "Info"; 2147483647 = "Off"; } DEBUG [2020-05-11 14:21:29]<https-jsse-nio-443-exec-4> id = null selectedValue = 2147483647 labelsDict = {40000 =…
I am trying to create a direct link to the FAQs page externally however the last part of the link (which are numbers) seem to change frequently, any help with this would be much appreciated.
Following the documentation, I have a application API key, but when I use it in my script, I get "Authentication required" error. Invoke-RestMethod -Uri "https://helpdesk.com/helpdesk/WebObjects/Helpdesk.woa/ra/Tickets/1?username=admin&apiKey=j9akl21876djaihKIJJNWsedopvj" -Method GET I tried it without the username and I…
Hi all, It seems from as far back as 2014, people have been asking for some documentation to be able to correlate the database tables with the fields, as far as I can see, nobody has been able to track anything down. Like many others, I'm trying to setup some custom reporting and and spending lots of time simply picking…
Hi, can someone explain to me how to set up the web help desk email side of things for the tickets please, stuck! thanks in advance! :-)
When a user is creating a new ticket, is there a way to autofill the Request Type? It is always empty, so the user needs to select one before they can type the Subject and Request Detail. Thanks.
My institution has been using Web Help Desk for several months now and the self-service ticket is great but for one thing: clients have to browse through the request-types to find the correct type and sub-type for their issue. Given that we provide a wide range of services it can be difficult for clients to find the…
Hello Guys, Can someone guide me how to generate forms in Webhelpdesk. Meaning.. I need to fill out the fileds and print it to generate a PDF. Downloadable. Regards Aakhib @j_a_catlin @kellytice @typhoon87 @mr_typhoon @percyplant
Hi all our clients get an "Error Unauthorized Request. We're sorry you are not allowed to view this FAQ" message when trying to view newly created FAQs. Old FAQs open ok. The new FAQs have Audience set to Everyone
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