We’re pleased to announce SolarWinds® Web Help Desk® (WHD ) 12.8.8 is now available on the SolarWinds website and in your customer portal. As with all versions, you’ll find updates, bug fixes, code refactoring, and security updates. What’s New? * Messaging: admin can disable the banner regarding version updates For more…
We’re pleased to announce the current release of Web Help Desk 12.8.7 Hot Fix 1 is available on the SolarWinds website and in your customer portal. https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
We’re excited to announce the general availability of SolarWinds® Web Help Desk® 12.7.4, which includes enhancements to improve security, integrations, and the overall usability of Web Help Desk. This release includes the following capabilities and enhancements: OAuth 2.0 Integration With Gmail You can now use email…
We’re pleased to announce that SolarWinds® Web Help Desk® (WHD ) 12.8.7 is now available on the SolarWinds website and in your customer portal. As with all versions, you’ll find updates, bug fixes, code refactoring, and security updates. What’s New? * Enhancement of the Purchase Order Line-Item functionality in the…
New Features / Enhancements * Parent-Child Ticket Visual Indicators - Linked and Closed * Set password complexity rule Strengthening the Web Help Desk (WHD) Core * Improvements in canned response and CAB modules * Office 365 Oauth 2.0 modern authentication mechanism for outgoing email account configuration * Security fixes…
We’re pleased to announce that SolarWinds® Web Help Desk® (WHD ) 12.8.6 is now available on the SolarWinds website and in your customer portal. As with all versions, you’ll find updates, bug fixes, code refactoring, enhancements, and an upgraded Tomcat version. We’re especially excited about some of the features in this…
If you’ve been considering moving to SolarWinds® Service Desk and are currently using Web Help Desk but have hesitated because you don’t want to start from scratch, then I have great news for you. There are two options for importing data. The first is an import via CSV, which is great for specific, smaller data sets. But…
We’re pleased to announce the current release of Web Help Desk 12.8.5 Hot Fix 3 is available on the SolarWinds website and in your customer portal. https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5-hotfix-3_release_notes.htm
It looks like you're new here. Sign in or register to get started.