samulski

• Activity
• Posts9
• Comments23

Discussions

• 4

  Up
  Option to select which ticket should be closed when two tickets are merged.

  1 view 0 comments 4 points Most recent by samulski January 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

  Up
  Add category as option to be update in Service Catalog item.

  0 views 0 comments 4 points Most recent by samulski October 2023SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  Adding an option which doesn't allow the closure of a ticket when an agent did not comment on it yet.

  0 views 1 comment 3 points Most recent by swgi_sartori August 2023SolarWinds Service Desk (SWSD) Feature Requests
• 0

  Up
  Option to create more incidents for one risk or split the risks so more incidents can be created.

  0 views 0 comments 0 points Most recent by samulski May 2023SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  Being able to select fields in the view in change management.

  0 views 0 comments 1 point Most recent by samulski May 2023SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  Show fields in preview in change management view.

  0 views 0 comments 1 point Most recent by samulski May 2023SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Able to change category and sub category after closing an incident/request in Service Desk

  0 views 1 comment 5 points Most recent by ljarrett October 2022SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  In-Notification Direct Actions Email template disable.

  0 views 0 comments 1 point Most recent by samulski October 2022SolarWinds Service Desk (SWSD) Feature Requests
• 1

  Up
  Setup views as admin for all service agents.

  0 views 0 comments 1 point Most recent by samulski June 2022SolarWinds Service Desk (SWSD) Feature Requests