lholtorf · Lead Service Desk Coordinator · ✭✭✭✭✭

• Activity
• Posts19
• Comments47

Discussions

• 1

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  Ability to find attachments/photos to send in a comment

  2 views 2 comments 1 point Most recent by pixelart123 October 2022SolarWinds Service Desk (SWSD) Feature Requests
• 66

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  Ability to create a View All - Incidents & Tasks

  1 view 25 comments 66 points Most recent by sbeverin August 2022SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Provide an option for Survey Notifications

  0 views 1 comment 6 points Most recent by lholtorf August 2022SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Addition to Feature Request in THWACK

  0 views 1 comment 1 point Most recent by lholtorf May 2022SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Add Service Request Columns to the View List

  0 views 1 comment 3 points Most recent by lholtorf May 2022SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Add a date field option to Service Catalog (data type option)

  3 views 2 comments 2 points Most recent by cwturner April 2022SolarWinds Service Desk (SWSD) Feature Requests
• Really should be in the Newsroom but I do not have security to post there.

  Closed 597 views 2 comments 0 points Most recent by lholtorf April 2022SolarWinds Service Desk (SWSD)
• 52

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  Service Catalog - Dependent Variable Group

  20 views 8 comments 52 points Most recent by gretchen.tubon March 2022SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Give the option to remove the Description when printing PDF of tickets

  0 views 0 comments 1 point Most recent by lholtorf February 2022SolarWinds Service Desk (SWSD) Feature Requests
• View updating issue?

  Answered ✓ Closed 573 views 1 comment 0 points Most recent by lholtorf June 2021SolarWinds Service Desk (SWSD)
• Update Notifications

  Answered ✓ Closed 775 views 1 comment 1 point Most recent by shelly.eisen May 2021SolarWinds Service Desk (SWSD)
• 1

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  End User Enhancement - Clone

  0 views 1 comment 1 point Most recent by lholtorf May 2021SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  End User Enhancement - Export List

  1 view 0 comments 1 point Most recent by lholtorf May 2021SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  Easier entry for multiple New Tickets/Request for Requesters

  0 views 0 comments 1 point Most recent by lholtorf January 2021SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Show the Requester name in the header of the Incident

  0 views 1 comment 4 points Most recent by lholtorf July 2020SolarWinds Service Desk (SWSD) Feature Requests
• 0

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  Copy Resolution Description Option

  0 views 0 comments 0 points Most recent by lholtorf July 2020SolarWinds Service Desk (SWSD) Feature Requests
• 1

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  New in Labs: Service Catalog Updates – Agent Side

  0 views 0 comments 1 point Most recent by lholtorf July 2020SolarWinds Service Desk (SWSD) Feature Requests
• 0

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  Add a column in the view for how submitted (email or through portal) RESOLVED

  0 views 2 comments 0 points Most recent by lholtorf July 2020SolarWinds Service Desk (SWSD) Feature Requests
• 18

  Up
  Allow multiple categories in the SLA set up

  0 views 1 comment 18 points Most recent by lholtorf May 2020SolarWinds Service Desk (SWSD) Feature Requests