dcayeabhsn

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Discussions

• Segmenting Tickets So Agent Groups Can't See Other Groups Tickets

  Answered Closed 329 views 1 comment 1 point Most recent by SPSDude April 2023SolarWinds Service Desk (SWSD)
• Adding the DRE Agent as an Application in MDT

  Answered Closed 1.7K views 1 comment 0 points Most recent by neomatrix1217 August 2021DameWare Remote Everywhere (DRE)
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  Be able to change ticket priority categories

  6 views 0 comments 1 point Most recent by dcayeabhsn July 2021SolarWinds Service Desk (SWSD) Feature Requests
• SLA's in the WHD

  Answered Closed 155 views 1 comment 0 points Most recent by Aakhib September 2020Web Help Desk (WHD)