TheZeak · Service Desk Team Lead · ✭✭✭✭✭

• Activity
• Posts17
• Comments56

Discussions

• 2

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  Customize "Request Services" Button

  2 views 0 comments 2 points Started by TheZeak June 2 SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  CSAT Filters

  28 views 2 comments 2 points Most recent by TheZeak June 2SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Add Global Response Templates as Action in Automations

  3 views 0 comments 3 points Started by TheZeak May 13 SolarWinds Service Desk (SWSD) Feature Requests
• 2

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  Put Runbooks into Service Catalogs

  14 views 0 comments 2 points Started by TheZeak May 13 SolarWinds Service Desk (SWSD) Feature Requests
• Quick Filters broken on Group Assignment

  Question 87 views 1 comment 0 points Most recent by muhammad.osama May 13SolarWinds Service Desk (SWSD)
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  Group Assignment's in Mobile app

  15 views 1 comment 2 points Most recent by markdonnelly April 2SolarWinds Service Desk (SWSD) Feature Requests
• Nested Groups do not work in Purchase Approvals

  4 views 0 comments 0 points Started by TheZeak March 30 SolarWinds Service Desk (SWSD)
• Automation - Process Integration - Error

  Answered ✓ 224 views 5 comments 0 points Most recent by apensinger March 6SolarWinds Service Desk (SWSD)
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  Copy "Process Integration" from Service Catalog & Runbooks over to Automations

  53 views 2 comments 1 point Most recent by TheZeak March 2SolarWinds Service Desk (SWSD) Feature Requests
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  Merge Reports and Dashboards together.

  45 views 0 comments 1 point Most recent by TheZeak February 11SolarWinds Service Desk (SWSD) Feature Requests
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  Copy "Create Record" Automation Function to Process for Service Catalog & Runbooks

  22 views 0 comments 1 point Most recent by TheZeak November 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Feature Request: Automation Rule - Time Based Condition

  32 views 0 comments 3 points Most recent by TheZeak November 2025SolarWinds Service Desk (SWSD) Feature Requests
• Intune Integration not connecting

  Answered 67 views 1 comment 0 points Most recent by codyRedmond September 2025SolarWinds Service Desk (SWSD)
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  Nested Incidents/ Service Requests

  23 views 1 comment 4 points Most recent by Rich_C July 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Hide Groups from Tasks and or Group Assignment

  2 views 0 comments 4 points Most recent by TheZeak May 2025SolarWinds Service Desk (SWSD) Feature Requests
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  Consumables Inventory.

  0 views 0 comments 5 points Most recent by TheZeak August 2024SolarWinds Service Desk (SWSD) Feature Requests
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  User Impersonation for Service Agent User

  1 view 0 comments 3 points Most recent by TheZeak June 2024SolarWinds Service Desk (SWSD) Feature Requests