TVHRoss · IT Business Applications Support Supervisor · ✭✭✭✭✭

• Activity
• Posts24
• Comments16

Discussions

• 4

  Up
  Edit the field order and placement on Custom Forms and Service Items

  22 views 4 comments 4 points Most recent by TDTHWACK December 2025SolarWinds Service Desk (SWSD) Feature Requests
• 7

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  Ability to move items between Service Providers

  1 view 2 comments 7 points Most recent by deric.hensel February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 8

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  Managing Printers in Asset Section of Service Desk

  0 views 2 comments 8 points Most recent by Jsavage.sunland February 2025SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Add additional Triggers to the Zapier interface or into the system itself!

  0 views 1 comment 5 points Most recent by rob_at_HudsonAutoGroup October 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Ability to Automatically assign Run Books

  0 views 0 comments 4 points Most recent by TVHRoss July 2024SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Enable Change Management to work like Incidents

  0 views 0 comments 4 points Most recent by TVHRoss April 2024SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Make Global Variables like {{requester_full_name}} and others available for Custom Title use on Catalog Items and other areas

  0 views 1 comment 6 points Most recent by swreed September 2023SolarWinds Service Desk (SWSD) Feature Requests
• 7

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  Add logic or function to Date fields

  0 views 2 comments 7 points Most recent by joeoconnor May 2023SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  Inventory System the works with Procurement Module

  0 views 1 comment 4 points Most recent by ChuckZane May 2023SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Ability to transfer Chat sessions to other agents

  0 views 0 comments 6 points Most recent by TVHRoss April 2023SolarWinds Service Desk (SWSD) Feature Requests
• Sensitive HR Tickets

  Answered Closed 493 views 2 comments 0 points Most recent by joeybrown December 2022SolarWinds Service Desk (SWSD)
• Who's going to SWUG next week?

  Answered Closed 391 views 1 comment 0 points Most recent by dodo123 November 2022SolarWinds Service Desk (SWSD)
• Can a group be a Requester on an Incident

  Answered Closed 467 views 2 comments 0 points Most recent by MitchKiah October 2022SolarWinds Service Desk (SWSD)
• 1

  Up
  Ability to clone a closed ticket for repeated problems or issues

  0 views 0 comments 1 point Most recent by TVHRoss September 2022SolarWinds Service Desk (SWSD) Feature Requests
• 5

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  Using Global Variable names to create Meaningful names in the Custom Title are of Service Requests

  10 views 2 comments 5 points Most recent by caitken September 2022SolarWinds Service Desk (SWSD) Feature Requests
• 3

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  Ability to create SLA based on Assigned to and State

  0 views 0 comments 3 points Most recent by TVHRoss September 2022SolarWinds Service Desk (SWSD) Feature Requests
• Is it possible to get the page controls located both at the top and bottom of the forms?

  Question Closed 218 views 0 comments 0 points Most recent by TVHRoss August 2022SolarWinds Service Desk (SWSD)
• Notification on Negative Survey Submitted

  Answered Closed 498 views 1 comment 0 points Most recent by SPSDude August 2022SolarWinds Service Desk (SWSD)
• 9

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  Negative Survey results trigger a notification

  0 views 1 comment 9 points Most recent by lholtorf August 2022SolarWinds Service Desk (SWSD) Feature Requests
• 4

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  WYSIWYG for forms creation

  0 views 1 comment 4 points Most recent by Stonelaughter June 2022SolarWinds Service Desk (SWSD) Feature Requests
• Meaningful Custom Titles for Catalog Items

  Answered Closed 776 views 2 comments 0 points Most recent by TVHRoss June 2022SolarWinds Service Desk (SWSD)
• 4

  Up
  Create numeric Field types and the operators to use them

  0 views 1 comment 4 points Most recent by Stonelaughter May 2022SolarWinds Service Desk (SWSD) Feature Requests
• Looking to find a list of email variables I can use.

  Answered Closed 717 views 1 comment 0 points Most recent by MitchKiah January 2022SolarWinds Service Desk (SWSD)