Web Help Desk WHD full history report - Forum - Web Help Desk (WHD)

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Web Help Desk (WHD)

Forum Web Help Desk WHD full history report

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Replies 5 replies
Subscribers 27 subscribers
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Tikimon 1 month ago

I need to create a report of all tickets and the information in the ticket for the lifetime of our WHD for an audit. Is this currently available?

Thanks!

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jplurker 1 month ago +1

I did it for something internally recently and found that I got what I needed by doing a search with no criteria. Then I held shift while clicking the "select all" square at the top left, then exported…

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0 pabely 1 month ago

I think most people give the Auditor a Tech login and away they go....
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0 pabely 1 month ago

I think most people give the Auditor a Tech login and away they go....
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