Catalog item with tasks

Be sure to check the notification box in the group set up, it needs to be on.

group notification setting is turned on. I have confirmed that the task asignee in the catalog item is set to the group and the task notification is also set to alert the asignee of new tasks. 

How many people are in the group?  Are none of them getting the notification?  Another area to check is under the My Account setting for each user, they each have toggles for Notifications that can be turned on and off.

How many people are in the group?  Are none of them getting the notification?  Another area to check is under the My Account setting for each user, they each have toggles for Notifications that can be turned on and off.

There are 5 users in the group including myself, group notifications and my account notifications are all turned on. We received notifications when the incident is created from the catalog item, but users are not notified of the tasks assigned to the group. Wasn't sure if the system just assumed that users would check tasks within the incident or not? My concern was that this incident will eventually be passed across 4 groups and I want to make sure each group gets notified as the tasks are completed when it is their turn for work to be done. 

Members of a group should absolutely be notified when a task is assigned. There is likely a missing configuration. TVHRoss asked some great questions and advised you check the right spots, but I'd like to take a closer look. Feel free to email me directly and we can review your account offline. (sean.sebring@solarwinds.com)